Hotel General Manager

Thirty-Nine 23 Management LLC

Lubbock, TX, USA

Published: 6/14/2022

Travel & Tourism

Full Time

Job Description

Are you an experienced hospitality leader with a passion for people, operations, and guest satisfaction? Do you take pride in leading a team and creating a culture of excellence? If so, we invite you to join us as a Hotel General Manager!

Why Work With Us?

At 3923 Management, we uphold our core values every day:

✅ Respect People - We lead with professionalism and kindness.
✅ Communicate Precisely - We speak clearly and listen closely.
✅ Empower Hosts - We equip and support our teams to succeed.
✅ Solve Problems - We act quickly and effectively to resolve challenges.
✅ Always Learn - We embrace feedback and continuous improvement.

What You'll Do:

Lead daily operations of the hotel with a focus on team engagement, service delivery, and operational excellence.
Recruit, train, and coach team members to uphold brand standards and deliver exceptional guest experiences.
Oversee financial performance, including budgeting, forecasting, payroll, and cost controls.
Monitor guest feedback, resolve concerns promptly, and implement service improvements.
Ensure compliance with safety, health, and brand policies.
Conduct regular property walks and inspections to maintain cleanliness and functionality.
Collaborate with the regional manager and ownership to align goals and report results.

What We Offer:

Competitive salary with performance-based bonuses.
Comprehensive benefits including medical, dental, and life insurance.
Paid time off and holidays to support work-life balance.
A company culture built on trust, development, and shared success.

What We're Looking For:

Proven experience in hotel management (GM or AGM level strongly preferred).
Strong leadership, communication, and decision-making skills.
A genuine commitment to guest service and team development.
Experience with financial reporting, staff scheduling, and hotel operations software.
Flexibility to respond to the needs of a 24/7 business, including weekends and holidays.

If you're ready to lead a team that takes pride in hospitality and thrives on shared values, we want to hear from you! Apply today to become a General Manager with 3923 Management.