Job Description
Job Description
The Staffing Coordinator is responsible for efficiently coordinating and maintaining the daily and weekly schedules of hospice clinical staff, ensuring patient needs are met in a timely and compassionate manner, and providing administrative support. This role requires strong communication skills, excellent attention to detail, and the ability to work in a fast‑paced environment while supporting both patients and clinical teams.
Duties and Responsibilities
Scheduling & Coordination
- Develop, manage, and adjust daily schedules for nurses, aides, social workers, chaplains, and other interdisciplinary team members.
- Ensure appropriate staffing coverage by matching patient needs with staff skill sets, territory assignments, and visit frequency requirements.
- Communicate schedule changes promptly to clinical staff, patients, caregivers, and leadership.
- Coordinate on‑call and weekend schedules as needed.
Patient Care Support
- Schedule new admissions, visit requests, and clinical orders into the scheduling system accurately and promptly.
- Prioritize urgent or same‑day visit requests based on patient condition and regulatory requirements.
- Collaborate with the clinical team to ensure continuity of care and adherence to care plans.
Communication & Documentation
- Maintain accurate and timely schedule records within the EMR.
- Serve as the primary point of contact for scheduling‑related inquiries from staff, patients, and families.
- Notify leadership of trends, gaps, or issues related to staffing or coverage.
Operational Support
- Monitor daily workflow to ensure compliance with hospice regulatory standards and internal policies.
- Support on‑call staff with updates and changes during evenings or weekends if part of the assigned rotation.
Administrative Support
- Provide general administrative support including data entry, filing, and document management.
- Answer phones, respond to emails, and direct inquiries appropriately.
- Prepare reports, spreadsheets, and scheduling summaries as needed.
- Maintain accurate and organized records of schedules, staffing, and communications.
Communication & Coordination
- Serve as a liaison between departments, staff, and leadership.
- Ensure clear and professional communication regarding scheduling and operational updates.
- Support management with calendar coordination, meetings, and follow-ups.
- Address employee scheduling concerns and escalate issues as needed.
Compliance & Accuracy
- Ensure scheduling practices align with company policies and labor guidelines.
- Maintain confidentiality of employee information and sensitive data.
- Review schedules and administrative work for accuracy and completeness.
Qualifications
- High school diploma or equivalent required; associate’s degree preferred.
- Previous scheduling experience in healthcare, hospice, or home health strongly preferred.
- Experience with EMR systems and scheduling software is a plus.
Why Join Patriot Healthcare?
✔ A team-first culture that values your expertise and input
✔ Supportive leadership and clear communication
✔ Flexible Scheduling
✔ Competitive Pay
✔ 401(k) Retirement Plan with 4% Company Matching to secure your future
✔ Company Paid Life Insurance with options for additional Life Insurance
✔ Mileage Reimbursement (for qualifying positions)
✔ Perks at Work Discount Program
✔ Comprehensive Health, Dental, and Vision Insurance
✔ Flexible Spending and Health Savings Accounts
✔A generous time-off package of 15 days of Paid Time Off (PTO) and holidays to rest and recharge (additional PTO days added with accumulative years of service)
✔ Wellness & Discount Programs to help you lead a healthy and balanced life