Sales and Marketing Manager

Job Description

Job DescriptionBenefits:

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Paid Parental Leave
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development

Key Responsibilities

• Lead sales strategies that drive group bookings, private events, and corporate partnerships to achieve monthly and annual revenue targets
• Manage the end-to-end sales process: prospecting, client communication, proposals, event consultations, and post-event follow-up
• Build and maintain strong relationships with clients, vendors, and community organizations
• Oversee Uptown Alleys digital presence including social media channels (Facebook, Instagram, TikTok, LinkedIn), website updates, and online event listings
• Oversee digital marketing campaigns using Meta Ads Manager, Google Ads, and email marketing tools
• Create engaging visual content and promotional materials in Canva aligned with brand identity
• Monitor campaign performance analytics and adjust strategies to optimize reach, engagement, and conversions
• Collaborate with marketing and operations teams to ensure cohesive messaging across all channels
• Participate in community outreach, sponsorships, and partnerships that drive awareness and guest traffic

Qualifications

• Proven experience in Sales, Marketing, or Business Development, preferably in the hospitality, entertainment, or events industry
• Strong digital marketing expertise, including social media management, paid advertising (Meta/Google), email campaigns, and website CMS platforms
• Experience in Canva and familiarity with Adobe Creative Suite a plus
• Excellent written, verbal, and visual communication skills
• Demonstrated ability to meet or exceed sales goals and manage client relationships
• Strong organizational and multitasking abilities in a fast-paced environment
• Leadership and team collaboration skills to effectively coordinate with cross-functional teams
• Experience with CRM systems and standard office software (MS Office, Google Workspace)
• Flexibility to work evenings, weekends, and holidays as required by business needs
• Associates or Bachelors degree in Marketing, Business, Hospitality Management, or related field preferred

Education & Qualifications:

• Highschool or GED equivalent.
• Must be 21 years old.
• Must be able to work up tp fifty hours per week.
• Able to lift up to 50 lbs, Able to stand for long periods of time.
• Desirable - AA or BA in business management or relevant discipline.

Experience:

• Minimum 1-2 years experience with an FEC or restaurant in a managerial or leadership position.
• Experience in a high-volume environment.
• Desirable - Previous experience at an FEC or restaurant

Skills & Competencies:

• Excellent verbal and written communication skills
• Time management skills
• Leadership skills
• Meticulous attention to detail
• Desirable - Basic understanding of financial analysis and budget management. Familiarity with the latest entertainment trends and technology.
• Technological Proficiency
  • Basic working knowledge of our Customer Relationship Management (CRM) Software
    • Working knowledge of our Reservation and booking software.
  • Working knowledge of our Point-of-Sale (POS) System
• Intermediate skills with Microsoft office, and Windows based PCs
  • Intermediate payroll and HRIS platform understanding
  • Desirable - Social media proficiency

Personal Qualities:

• Self motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.

Languages:

• English
• Desirable - Spanish

Department:Sales
Location: On-Site
Travel Required: Occasionally
Type: Full-Time
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: Corporate Director of Sales and Marketing & General Manager
Collaborates With: Operations, Sales and Marketing, Payroll, Administrative Support Teams
Supports & Engages With: Manager Assistants, FOH, BOH, Guests