Personal Lines Property & Casualty Customer Service Representative

Published: 6/14/2022

Job Description

Padgett Insurance Agency is a full-service independent insurance agency that provides comprehensive insurance protection for both business and personal needs. We are dedicated to offering customized insurance solutions to meet the unique needs of each client. Our experienced team is committed to providing exceptional service and ensuring our clients have the protection they need.

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Retirement Plan

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Evenings Off

Responsibilities

This is a full-time on-site role for a Personal Lines Account Manager. The Personal Lines Account Manager will be responsible for managing and servicing a portfolio of personal insurance accounts. Daily tasks include processing policy renewals, endorsements, and cancellations; ensuring accurate and timely communication with clients and underwriters; and providing exceptional customer service. The role also involves identifying and addressing the insurance needs of clients, preparing quotes, and maintaining client records.

Requirements

Property & Casualty insurance license is required.

3 years of Experience in Personal Lines Insurance and Account Management

Strong customer service and client relationship management skills

Proficiency in insurance policy processing, renewals, endorsements, and cancellations

Excellent verbal and written communication skills

Attention to detail and strong organizational skills

Ability to work independently and collaboratively within a team

Knowledge of insurance industry regulations and compliance

Proficiency in using insurance management software and Microsoft Office

Experience in risk assessment and analysis is a plus