Housing Programs Specialist I

Job Description

Job Description

An exciting opportunity is now open!

Housing Programs Specialist I

Hourly Range: $33.44 - $44.81

Internal Opening Date: July 21, 2025

External Closing Date: August 4, 2025

(9/80 Work Schedule with alternating Fridays off).

Are you interested in making an impact? The Santa Clara County Housing Authority (SCCHA) is the county’s largest provider of affordable housing, and envisions a future where we, as an organization, become a relevant community leader, expanding our commitment to increasing the supply of safe and affordable living environments for low-income families.

How You Will Make an Impact:

The Santa Clara County Housing Authority (SCCHA) is seeking a Housing Program Specialist I, which is an entry level position to the Housing Programs Specialist series, to serve as the primary contact for all applicants applying for housing assistance programs and the administration of rental assistance programs. The incumbent will perform technical and programmatic aspects, requiring the interpretation and application of regulations policies, and procedures to determine the eligibility of program services, ensuring accurate processing of data, and compliance with federal, state, and local regulations.

What Our Team Is Looking For: 

Any equivalent combination of education and/or experience likely to provide the required core competencies may be considered. A typical combination that is qualifying may include: 

• Coursework in liberal arts, humanities, social work, business, public administration, or a related field is desirable
• A minimum of two (2) years of responsible experience providing direct client services, including caseload management functions in an assisted housing or other social services program and customer service, is required

Our Ideal Candidate: 

The successful candidate will join a dynamic team of professionals and will possess the following skills:

• Detail Oriented – conduct certifications and re-certifications, tenants’ eligibility to move, reasonable rents, HAP contracts, and rent adjustments.
• Team player – performs a wide variety of routine to complex technical duties to support departmental operations such as client services, owner services, leasing, and continued eligibility.
• Self-motivator – responds to inquiries from the public, provides information or referrals, online portal assistance, and other activities.
• Exceptional Communicator – expresses ideas clearly and concisely and values the diversity and differences brought by others to build and maintain interpersonal relationships.
• Organized – ability to maintain an organized workflow to ensure work is performed timely and efficiently.

For a detailed description of the position's essential functions, please click HERE.

APPLICATION PROCESS:

If you are interested in pursuing this exciting career opportunity, please attach and submit the following required documents with your application:

• A completed Santa Clara County Housing Authority online application including responding to the supplemental questions.
• A detailed resume that highlights your related skills and experience is required.

Candidates must complete the Santa Clara County Housing Authority application form for this position and submit it online. Please note that incomplete applications WILL NOT be accepted.

SUPPLEMENTAL QUESTIONS:

Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicant’s qualifications for the position.

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.

The Santa Clara County Housing Authority is an Equal Opportunity Employer and does not discriminate against qualified employees or applicants because of race, color, religion, medical, physical, or mental disability, or any other basis protected by law. Qualified individuals with a disability will receive reasonable accommodation, as required by the California Family Rights Act (CFRA), and federal laws including the Americans with Disabilities Act and Section 504, during any phase of the selection process, providing such request is made to Human Resources at least five (5) working days in advance. Medical disability verification may be required before accommodation. Under federal law, all employees must provide documents that authorize the right to work in the United States.