Job Description
Job Description
Join our expanding team – there's a place for you here!
For our guests, our establishment is not just a dining venue; it’s a hub for enjoyment, socializing, and savoring delicious meals.
For our employees, working with us is an incredibly rewarding experience!
As an Assistant Manager, you will play a crucial role in ensuring that our restaurant provides exceptional experiences for guests while upholding operational excellence. Your responsibilities will include overseeing daily operations and ensuring that the team adheres to all established processes, policies, and procedures.
Why consider a position with us?
- Quarterly BONUS OPPORTUNITIES: Up to 12% of Annual Earnings
- FREE Meals During Shifts & 50% Discount Off Shifts
- Paid Time Off
- Paid Holidays
- Early Pay Access
- Employee Recognition Program
- Referral Bonuses for Employees
- Career Advancement Opportunities
Benefits
- Medical, Dental, and Vision Coverage
- Short and Long-Term Disability Insurance
- Life Insurance Paid by Employer
- 401(k) Plan with Employer Matching (subject to additional eligibility criteria)
Key Responsibilities
The person in this role will be expected to engage in the following activities:
- Complete all necessary training, including:
- Assistant Manager Development Program
- Food Safety and Manager Certifications
- Any additional training mandated by the organization
- Enhance guest satisfaction by ensuring team members meet and exceed expectations
- Provide proper training and ongoing coaching for team members
- Develop effective work schedules in accordance with company standards and local regulations
- Plan and assign shift responsibilities, clearly communicating expectations and making adjustments as needed
- Lead, supervise, and coach team members to maximize their performance and achieve quarterly objectives
- Maintain high standards for service, product quality, and cleanliness
- Report performance issues to the General Manager
- Assist in conducting performance evaluations and mentoring team members
- Foster a positive workplace culture and team morale through recognition and exemplary leadership
- Address and report guest and team member complaints or concerns in a timely and respectful manner
- Ensure adherence to processes, policies, and procedures during daily operations
- Maintain operational standards and comply with all organizational guidelines and regulations
- Ensure compliance with federal, state, and local laws
- Utilize management tools and maintain accurate, organized records
- Other duties as necessary to ensure smooth restaurant operations
- Exhibit flexibility to perform beyond the outlined responsibilities
- Ensure team safety by adhering to all safety protocols
- Promptly report any human resources or risk management issues to the General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
Qualifications
To be eligible for this position, candidates must meet the following criteria:
- Must be at least 18 years old
- Must possess a valid driver’s license, vehicle insurance, and reliable transportation
- Availability to work a minimum of 5 days and 32 to 48 hours weekly
- Ability to work a flexible schedule, including days, nights, weekends, and holidays
- Successful completion of a background check
- Demonstrated leadership skills, organizational abilities, and a cooperative attitude
- 1-3 years of management experience required
- Experience in restaurant management is preferred
Physical Requirements
The following physical capabilities are necessary to perform the essential functions of this role. Reasonable accommodations will be considered:
- Ability to sit, stand, and walk for extended periods
- Occasional bending, stooping, crouching, or climbing, including the use of ladders
- Frequent lifting, pushing, pulling, and carrying up to 50 pounds, including overhead lifting
- Continuous use of hands and wrists for grasping and fine motor tasks
- Effective communication skills in speaking, reading, and writing
- Ability to maintain effective audio-visual perception to respond to the environment
- Work in conditions with varying temperatures and potential exposure to food allergens
- Safely operate restaurant equipment, including knives, fryers, and other potentially hazardous tools
Our organization is an equal opportunity employer and does not discriminate in employment decisions based on any protected characteristic under federal, state, or local law.