Job Description
Job Description
Training Sales Associate (TSA) Mission:
To develop and maintain the overall success of HOTWORX® Studio through both inside and outside sales; new membership sales, retaining and growing our membership base by generating and following through on leads, community outreach to increase brand awareness, and attract new leads, retail sales, and ongoing customer service and member engagement,. To maintain the integrity and good reputation of the HOTWORX® brand through various local and national marketing tactics and to professionally always represent the brand.
Duties & Responsibilities:
- Maintain member relationships, ensuring all members feel special and are motivated for their workouts.
- Assist members during their visits by greeting, answering questions, and providing instruction where required.
- Create a friendly, energetic, and welcoming atmosphere.
- Conduct studio tours for guests and new members.
- Prospect & promote to sell new memberships.
- Social media posting and marketing on Facebook, Instagram & TikTok.
- Conduct professional guest follow-up and member communications, via email, text and phone.
- Work as a team player with the General Manager to help grow the member base of the studio through sales, on-boarding new members and superior customer service to keep long term members.
- Maintain accurate records of all sales and prospecting activities, sales calls, closed sales, and follow-up.
- Product knowledge - demonstrate knowledge in all areas of the fitness studio - pricing structure, memberships, sauna operation, merchandise (current and new products) etc.
- Positive Studio Experience - ensure the fitness studio and equipment are clean and meet company standards. (cleaning saunas, floors, restrooms etc. while on shift)
- Additional duties as established by Franchisees.
Qualifications:
- High school or equivalent (Required)
- Health & fitness-oriented mindset
- Previous sales experience
- Strong customer service skills
- Outgoing, quick learner, confident
- Comfortable making daily high-volume sales phone calls
- High energy, positive, self-motivated individuals looking to continually grow
- Ability to achieve weekly and monthly sales quotas
Benefits & Perks:
- Monthly incentive compensation (commission) based on achieving established sales targets.
- Employee Discounts
- Free Studio Membership
- Free Training & Certifications
- Casual fitness dress code
- Flexible Schedule
- Part-Time/Full-Time
- Weekend Hours
Compensation: Competitive Base Wage + Commission pay
Job Types: Full-time, Part-time