<h3>Job Description</h3>
<p>Job Description
<ul>
<li>
<ul>
<li><strong>Agent Support Representative / Agent Customer Service Associate</strong>:
<ul>
<li>Compensation: $41,026 – $50,254 per year plus a 5% target performance bonus</li>
<li>Responsibilities: Handle inbound calls and emails from agents and Independent Marketing Organizations (IMOs), manage licensing and contracting processes, and provide product support.&nbsp;</li>
</ul>
</li>
</ul>
<ul>
<li><strong>Customer Experience (CX) / Bilingual CX Associate</strong>:
<ul>
<li>Compensation: $41,026 – $50,254 per year</li>
<li>Responsibilities: Serve as the primary point of contact for life insurance and annuity policyholders, answering inquiries and processing policy transactions.&nbsp;</li>
</ul>
</li>
</ul>
</li>
</ul>
<p> Key Benefits &amp; Perks&nbsp;
<ul>
<li>
<ul>
<li>Comprehensive paid training (no prior insurance experience required for entry-level call center roles)</li>
</ul>
<ul>
<li>Paid time off (3+ weeks) and 11 paid holidays</li>
</ul>
<ul>
<li>Flexible health benefits and 401(k) with company match</li>
</ul>
<ul>
<li>Tuition reimbursement and ongoing talent development&nbsp;</li>
<li>Full-time day shift 8am to 5pm M-F &nbsp;</li>
</ul>
<p><br><br></li>
</ul>


Customer Experience Associate

Job Description