Job Description
Job Description
Our property is seeking a front desk agent to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Compensation:
$16 - $18 hourly
Responsibilities:
- Provide exceptional service to all hotel guests during their stay
- Process additional administrative, bookkeeping. and accounting procedures as required
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications:
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Flexible overnight hours are required
- Great communications. and excellent customer service skills are required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- High school diploma or equivalent required; some college preferred
About Company
Come and enjoy the fun crew at Comfort Inn!