Parts Advisor (Wholesale) - Sewell Cadillac Buick GMC
Job Description
Job Description
Wholesale Parts Advisor - Cadillac Buick GMC
The Sewell Family of Companies is seeking a Wholesale Parts Advisor who is detail-oriented, motivated, and has strong communication skills to accommodate our clients parts needs. As a Wholesale Parts Advisor, the individual will act as a principal contact between the parts department and wholesale customers for the sale of parts and accessories. To be successful in this role, the individual must be able to work effectively in a team environment. The individual must also communicate clearly with team members and guests to contribute to our goal of providing customer satisfaction and maximizing parts sales at the dealership.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
Responsibilities
Roles & Responsibilities:
Assist all wholesale customers with part needs in a friendly, professional, and efficient manner
Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
Answer phone calls, providing price quotes and any additional information
Pulls and fills orders from stock
Properly input lost sales into the inventory control system
List and price out parts on counter tickets
Provide the necessary information for special orders to the inventory control clerk if a part is not in stock
Maintain the special-order parts inventory in a clean and organized manner
Maintain records of all special-order parts and notifies the customer when special ordered parts have been received
Maintain a customer backorder file
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
Participate in conducting a perpetual inventory
Help maintain parts catalogs, price schedules, and other technical information and bulletins
Keep work area clean, free of debris, and safe by putting away loose stock
Perform other duties and tasks as directed by management
Maintains professional discretion
Schedule: Monday through Friday, 7:30 am. - 6 pm., and some required Saturdays
Requirements
Skills & Requirements:
Previous parts experience PREFFERED
Knowledge of OE Connection and Parts Trader a PLUS