Property Manager- Bilingual (English and Spanish)

Job Description

Job DescriptionSalary: 45K Base + Bonus $55-60K OTE

Company:WorkBay
Location: Houston, TX area | On-Site
Employment Type:Full-Time
Compensation: 45K Base + Bonus $55-60K OTE

About WorkBay
WorkBay is the largest owner/operator of micro-bay industrial warehouse parks in the United
States. Fully vertically integrated, we develop, acquire, and manage micro-bay properties across
the country's top markets. We move fast, think strategically, and build systems that scale and
we're looking for an engineer who does the same.

Role Overview

The Leasing & Property Manager will drive WorkBay success in their home market by: Leasing WorkBay properties to outstanding business tenants, assuring positive owner-tenant relationships, driving industry-leading tenant retention rates, and assisting with the management of WorkBay properties and assets.

Key Responsibilities

Business Development

• Manage tenant showings and post-showing leads
• Conduct in-person showings of properties with prospective tenants
• Use WorkBay CRM program to track tenant leads and maintain a robust lead pipeline
• Development tenant leads through cold calling and competitor site visits

Lease Management

• Bring leads to a successful close by signing tenants to WorkBay-approved leases
• Understand & assist with Appfolio app, CRM, & lease-up processes & explain the lease to incoming tenants
• Facilitate the move-in and move-out of tenants (keys, etc.)
• Assist with lease renewals and customer retention
• Conduct move-out security deposit reviews of departing tenants
• Assist with evictions as needed

Tenant Support and Retention

• Maintain positive relationships with existing and prospective tenants.
• Assist tenants with onboarding (insurance, licensing, deposit, payments, pictures, etc.)
• Make daily visits to tenants - building and confirming tenant satisfaction and loyalty
• Assist with additional key, signage, and other tenant requests
• Assist with tenants' day-to-day issues

Property Management

• Conduct site visits and inspections
• Help manage properties by reporting tenant and property maintenance requests
• Learn to operate our property management software (Appfolio)
• Facilitate successful tenant support from the home office

WorkBay Business and Brand Development

• Be the WorkBay eyes and ears in your respective market
• Assist with future property acquisitions via on-site visits, inquiries, and cold calls
• Assist with any other responsibilities at WorkBay's discretion
• Strive to exceed WorkBay and tenant expectations in all areas

Qualifications

• Strong interpersonal skills
• Prefer 2 or more years of strong performance in business-to-business sales (B2B sales), account management, business development, or outside sales
• Real estate or property management experience is helpful but not required
• Bilingual: Spanish and English speaking
• Proven time management skills
• Excellent phone etiquette and demonstrated customer service skills
• Proactive approach to problem solving with the ability to influence positive outcomes
• Strong attention to detail; self-directed; and the ability to multitask
• Experience with Hubspot or comparable CRM tools (Salesforce) to manage pipelines

What We Offer

• Generous PTO policy
• Opportunity to own critical infrastructure at a fast-scaling company in commercial real estate
• A lean, entrepreneurial environment where your work directly impacts company growth
  

WorkBay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees