Warranty Administrator - Audi New Rochelle

Job Description

Job DescriptionWarranty Administrator – Audi New Rochelle

Location: New Rochelle, NY
Experience Required: CDK • MyKaarma • Advanced Warranty Coding • Audi/VW Experience Preferred

About the Role:

Audi New Rochelle is looking for a Warranty Administrator with strong coding and documentation expertise to join our award-winning service team. You’ll be the go-to person ensuring every claim is coded, verified, and processed with precision — the first time.

What You’ll Do:

• Perform accurate warranty coding for all repairs, ensuring the correct labor ops, causal parts, and condition codes per Audi guidelines.

• Review repair orders, factory procedures, and TSBs to confirm compliance and support each claim.

• Work directly with technicians and service advisors to verify repair accuracy and documentation.

• Maintain audit-ready warranty files and resolve any claim discrepancies or rejections quickly.

• Use CDK and MyKaarma for documentation, tracking, and communication flow.

• Stay updated on all Audi warranty policy and coding updates.

What We’re Looking For:

• 2+ years of dealership warranty admin experience (Audi/VW or luxury brand ideal).

• Strong knowledge of CDK, MyKaarma, and warranty coding best practices.

• Sharp attention to detail and a passion for accuracy.

• Team player with excellent communication skills.

What We Offer:

• Competitive pay with performance incentives.

• Full benefits: medical, dental, vision, 401K.

• Growth opportunities and Audi factory training.

• A supportive, professional team environment.

Ready to Join the Best?

Bring your coding precision and service passion to Audi New Rochelle — where excellence drives everything we do.

Apply now or email Shaun@audinewrochelle.com