Job Description
Job Description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from guests via credit card or cash
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
- Maintain cleanliness of working area and guest facing spaces.
- Arrive on time to relieve previous shift
Qualifications:
- Previous experience in customer service, hotel front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Company DescriptionEconolodge Inn and Suites. Family and worker oriented hotel in the heart of Pelham Road's entertainment
Company Description
Econolodge Inn and Suites. Family and worker oriented hotel in the heart of Pelham Road's entertainment