Job Description
Job Description
Job description:
Key Responsibilities:
- Inbound, Outbound and directing phone calls in a courteous and professional manner
- The role involves engaging customers, managing leads, and providing exceptional service
- Scheduling customers for vehicle repairs, maintenance and vehicle sales appointments
- Coordinating with the repair team to ensure timely completion of work
Qualifications:
- Previous experience in a receptionist or administrative role is preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in using office software and computer systems
- Attention to detail and a high level of accuracy
- Customer-focused mindset with a commitment to providing exceptional service
- Resilience and Persistence
- Soft and problem solving skills
- Effectively Implementing change
- Strong moral principles
Benefits:
- Competitive compensation package
- Health, dental, and vision insurance
- Retirement savings plan
- Opportunities for professional development and growth
- A positive and supportive work environment
- Archie Cochrane Ford is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour, 12 hour, flexible shifts
- 40 hour work week
Ability to commute/relocate:
- Billings, MT 59102: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service or Sales : 1 year (Preferred)
Work Location: In person