PMO Manager

Job Description

Job DescriptionCompany Description

Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

Job Description

The Project Management Office Manager leads enterprise project execution for MCG’s Enclosure portfolio, ensuring data center and hyperscale projects are delivered with precision, speed, and predictability. This role serves as the primary steward of execution discipline across highly complex, schedule driven, and customer visible programs where safety, quality, uptime, and reliability are nonnegotiable. The PMO Manager acts as a strong advocate for hyperscale and Mission Critical customers while ensuring MCG achieves operational excellence, margin discipline, and scalable growth. Success in this role requires deep partnership with operations, engineering, supply chain, and construction teams to balance customer commitments with capacity, risk, and execution reality.

Accountabilities:

• Provide strategic leadership and governance for MCG’s Enclosure project portfolio, including data center and hyperscale customer programs
• Serve as the voice of the customer by ensuring customer requirements, service level commitments, and delivery expectations are clearly understood, documented, and executable
• Advocate for customer outcomes while maintaining disciplined scope control, commercial alignment, and operational feasibility for MCG
• Partner closely with operations and manufacturing leadership to align project commitments with capacity, labor, material availability, and production sequencing
• Establish and enforce standardized project management methodologies, controls, and stage gates appropriate for mission critical delivery
• Translate customer technical, schedule, and quality requirements into executable project plans, milestones, and deliverables
• Drive cross functional alignment across engineering, procurement, manufacturing, quality, logistics, and field execution to support on time delivery
• Oversee project planning, scheduling, cost control, and resource allocation for large scale, fast track programs with limited tolerance for schedule variance
• Implement portfolio management discipline to balance concurrent hyperscale programs, avoid resource overload, and support rapid reprioritization when customer needs shift
• Monitor project health, risks, and dependencies and communicate proactively with executive leadership and customers
• Establish clear escalation pathways to resolve issues quickly and protect customer delivery commitments
• Define, measure, and report mission critical KPIs including schedule adherence, customer satisfaction, quality, safety, change velocity, and margin performance
• Develop executive and customer facing scorecards that clearly connect project performance to customer outcomes and MCG Enclosure business objectives
• Coach, mentor, and elevate Project Managers to operate confidently in high pressure, customer facing, mission critical environments
• Build PM capability in executive level communication, risk based decision making, and customer engagement
• Drive a culture of continuous improvement focused on execution predictability, customer experience, and operational scalability
• Evaluate and deploy PM tools that integrate with ERP, manufacturing systems, and scheduling platforms to improve visibility and responsiveness
• Build trusted, long term relationships with hyperscale customers and key partners
• Anticipate and mitigate risks related to schedule volatility, design changes, supply chain disruption, and capacity constraints
• Stay current on data center, mission critical, and hyperscale delivery trends and best practices
• Perform other duties as assigned
• Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Qualifications

Required Knowledge/Experience:

• Bachelor’s degree in Engineering, Construction Management, Business, Project Management, or a related field. Master’s degree preferred
• Eight or more years of project management experience, including at least three years leading mission critical or large scale industrial programs
• Demonstrated experience delivering data center, hyperscale, or other mission critical infrastructure projects
• Strong customer facing leadership experience with hyperscale or enterprise customers
• Proven ability to balance customer advocacy with scope control, operational capacity, and margin accountability
• PMP, PgMP, or equivalent certification strongly preferred
• Exceptional executive level communication skills, both written and verbal, with the ability to engage confidently with customers, executives, and cross functional leaders
• Proven track record of coaching project managers to higher levels of performance in complex, customer visible environments
• Demonstrate strong analytical, organizational, and problem solving skills
• Proficiency with project management and scheduling tools such as MS Project, Primavera, Smartsheet, or similar platforms

Supervisory Requirements

• Lead and develop a team of Project Managers and Project Coordinators supporting mission critical programs
• Establish clear expectations for customer engagement, execution discipline, and operational partnership
• Coach team members to operate effectively with hyperscale customers, including executive communication, escalation management, and change control
• Drive accountability through structured performance management and development planning
• Build a high performing, customer focused PMO culture capable of scaling with hyperscale demand
• Partner with Human Resources to recruit, onboard, and retain top project management talent with mission critical experience

Values

• Safety Focus: Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety.

• Have Humanity: Respect the input and ideas of everyone to create the best possible outcome.

• Be Transparent: Value transparency in all interactions, ensuring honesty and openness with each stakeholder.

• Drive Innovation: Seek new ways to improve and take on new challenges.

• Be Resilient: Adapt to the ever-evolving business needs enabled by resourcefulness and agility.

• Always Reliable: Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks.

• Grit: Learn new things, actively seek feedback, and training.

• Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own.

Additional Information

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).