Alarm Technician Manager
Job Description
Job Description
Direct Protection Security (DPS) is a top-performing authorized dealer of ADT, dedicated to protecting homes and businesses across California and beyond. We specialize in alarm system installations and are committed to delivering reliable security solutions with top-tier customer service. We're currently seeking a highly motivated Technician Manager to oversee and support our team of installation technicians.
Job Summary
The Technician Manager will lead a team of field technicians who install and service ADT alarm systems. This role is hands-on and requires someone with strong technical knowledge, leadership experience, and the ability to manage day-to-day operations efficiently. The ideal candidate is proactive, organized, and capable of ensuring that all installations are completed to the highest standards.
Responsibilities
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Supervise, train, and support a team of alarm system technicians
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Coordinate daily schedules, job assignments, and dispatch operations
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Perform quality control checks and site visits to ensure work meets DPS and ADT standards
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Provide on-site and remote technical support to field staff
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Track and manage inventory, tools, and equipment
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Ensure compliance with safety protocols and licensing requirements
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Communicate regularly with upper management regarding team performance and needs
Qualifications
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2+ years of experience in alarm system or low-voltage system installation
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1+ years in a leadership, supervisory, or technician manager role
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Working knowledge of ADT or similar alarm systems is strongly preferred
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Excellent communication, leadership, and problem-solving skills
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Valid driver's license with a clean record
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Ability to pass a background check
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Bilingual (English/Spanish) is a plus
What DPS Offers
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Competitive pay with bonuses based on performance
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Company vehicle and tools provided
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Health and dental insurance
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Paid training and growth opportunities
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A strong, supportive team environment
Join DPS and help us make California safer, one installation at a time. Apply now
Company DescriptionWe are a rapidly expanding ADT Authorized Provider in California, with offices across the U.S. Recently, we partnered with Google to bring cutting-edge smart home and security solutions to customers, uniting two industry leaders with a shared vision for innovation and growth.
Company Description
We are a rapidly expanding ADT Authorized Provider in California, with offices across the U.S. Recently, we partnered with Google to bring cutting-edge smart home and security solutions to customers, uniting two industry leaders with a shared vision for innovation and growth.