Job Description
Job Description
Overview
Castle Dental supported by Smile Brands is seeking a motivated and patient-focused Treatment Care Coordinator to join our team in Pasadena! We are looking for someone who thrives in a collaborative environment, enjoys supporting both patients and providers, and is passionate about delivering exceptional patient care.
This is an excellent opportunity to grow your career with a supportive team that values teamwork, development, and positive patient experiences.
Why Join Castle Dental?
- Supportive and collaborative team culture
- Growth and development opportunities
- Make a meaningful impact on patients every day
Responsibilities
- Present and explain treatment plans clearly and confidently to patients
- Review insurance benefits, financing options, and payment arrangements
- Support case acceptance through strong communication and patient education
- Coordinate scheduling to maximize provider efficiency and patient flow
- Maintain follow-up systems for pending treatment and patient communication
- Create a welcoming and positive patient experience from consultation through treatment
- Work collaboratively with doctors, clinical staff, and front office teams
Qualifications
- Previous dental or treatment coordinating experience required
- Positive attitude and willingness to learn
- Strong communication and customer service skills
- Team-oriented mindset
- Ability to thrive in a fast-paced environment
- Comfortable discussing treatment plans and financial options with patients
- Passion for creating a welcoming and comfortable patient experience
If you are an enthusiastic Treatment Care Coordinator looking to grow with a team that values patient care, collaboration, and professional development, we’d love to connect with you!