Medical Front Office Assistant

Job Description

Job Description

Busy Interventional Pain Management Facility in Alpharetta is seeking a qualified Medical Front Office Assistant.

Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm appointments, coordinating with patients and healthcare providers
- Maintain patient records and update necessary information in the EMR system

-Collect co-pays, deductibles and balances
- Handle phone calls, emails, and other forms of communication with patients and external parties
- Assist with insurance verification/follow up
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Perform administrative tasks such as medical records, filing, faxing, and scanning documents
- Collaborate with healthcare providers to ensure smooth operations of the medical office

Skills:
- Strong administrative skills with the ability to multitask and prioritize tasks effectively
- Excellent customer service skills to provide exceptional patient care
- Experience working in a dental or medical office setting is preferred
- Knowledge of medical terminology and procedures is beneficial
- Familiarity with HIPAA regulations and compliance requirements

Must have experience working in a medical office.