Job Description
Job Description
About Schwabe, Williamson & Wyatt:
Schwabe is a premier Northwest regional law firm serving the needs of businesses in seven key industry sectors: Technology; Healthcare and Life Sciences; Consumer Products, Manufacturing and Retail; Natural Resources; Real Estate and Construction; Ports and Maritime; and Indian Country and Alaska Native Corporations. We have offices in four states, in the cities of Portland, Bend, Salem, Seattle, Vancouver, Anchorage, and Mountain View. Schwabe has a culture based on collaboration, innovation, and a drive to help our clients achieve success.
Position Overview:
Schwabe, Williamson & Wyatt is seeking a full-time Legal Support Services Supervisor in our Portland, OR office. Schwabe has a hybrid work policy allowing employees to work from home Monday and Friday while working in the office Tuesday through Thursday.
The Legal Support Services Supervisor supervises legal assistants and carries out supervisory responsibilities following the organization's policies and applicable laws. The position is responsible for overseeing the day-to-day operations of the legal support team, with a primary focus on legal assistants, to ensure consistent, high-quality support for attorneys and clients by performing the following duties.
Key Responsibilities:
- Work with the Director of Legal Support Services and Department Heads to maintain appropriate legal assistant staffing levels and manage workload distribution to support changing business needs.
- Serve as the primary point of contact for daily operational issues impacting attorney support and work proactively to resolve them.
- Monitor workflows and recommend improvements to the Director of Legal Support Services as needed.
- Assist with attorney onboarding and integration by coordinating legal assistant assignments and facilitating connections to firm resources.
- Directly supervise legal support staff, including hiring, onboarding, training, coaching, performance evaluations, and disciplinary actions.
- Provide ongoing feedback through regular check-ins and informal coaching, reinforcing expectations and best practices.
- Support employee development and retention through clear communication, training opportunities, and recognition of performance.
- Lead regular team meetings to communicate priorities, share updates, and promote collaboration.
- Perform other duties as assigned.
Requirements:
- Bachelor’s degree in business administration, management, or a related field, or an equivalent combination of education and experience.
- At least two years of direct supervisory experience managing staff.
- Proficiency in Microsoft Office; familiarity with legal technology and document management systems preferred.
- Ability to work closely with all levels of leadership on initiatives, changes and day to day operations.
- Excellent interpersonal and conflict-resolution skills, with a calm and solutions-focused approach.
- Demonstrated emotional intelligence and the ability to lead with empathy, fairness, and accountability.
- Strong organizational and time-management skills, with the ability to prioritize competing demands.
- Proven ability to coach, motivate, and support a team in a fast-paced professional environment.
Schwabe, Williamson & Wyatt provides a team-oriented working environment, offering competitive salaries and excellent benefits including medical, dental, life, LTD, 401(k)/profit sharing, tuition reimbursement, Employee Assistance Programs, transit subsidy, paid holidays, vacation, and sick time off.
All qualified applicants will be considered for employment without regard to race, color, religion, ancestry, national origin, age, sex, disability, marital status, sexual orientation, gender identity or other status protected by law.