Job Description
Job Description
Field Services Support Technician
We’re seeking a skilled Field Service Technician to join our global service team. In this role, you’ll perform preventive maintenance, troubleshooting, and commissioning of advanced freeze-drying systems installed worldwide. When not traveling, you’ll support equipment testing, production, and customer service operations at our facility.
Key Responsibilities
- Perform global preventive maintenance and service on freeze-drying systems
- Diagnose technical issues and implement effective solutions
- Support commissioning, testing, and production activities
- Maintain detailed and accurate service records
- Provide on-call support per customer agreements
- Deliver exceptional service and build lasting customer relationships
Qualifications
- Technical degree or certification in electromechanical or process engineering
- 3–5 years of experience installing and maintaining industrial equipment
- Strong knowledge of PC/PLC-based control systems (SCADA)
- Ability to read and interpret mechanical and electrical schematics
- Excellent communication, organization, and self-management skills
Preferred Experience
- Hands-on troubleshooting of complex automated systems
- Experience in FDA-regulated or similar environments
- Knowledge of freeze-drying processes and equipment
- Willingness to travel frequently and provide on-call support
- Proven customer service and problem-solving mindset
It is the policy of GCR to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. GCR is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population.
Company DescriptionGCR is a national technical recruiting firm. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Semiconductor, Medical Device, Pharmaceutical, Manufacturing, and Defense.
Company Description
GCR is a national technical recruiting firm. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Semiconductor, Medical Device, Pharmaceutical, Manufacturing, and Defense.