Field Technician/ Apprentice

Job Description

Job DescriptionBenefits:

• Flexible schedule
• Training & development
• Company car
• Free uniforms

Do you have a knack for fixing things with your hands? Thrive doing something different every day? You might be the perfect Surface Experts Technician! Complete small repairs daily by applying your creativity and using problem-solving skills.

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

We Offer:

• Starting pay range of $18- $25 per hour includes base pay and performance-based bonuses
• This is a Full-Time position
• Monthly bonus program depending on add-on repairs
• No weekends, late nights, or evenings
• Company Car
• Monthly Phone Stipend
• All necessary tools and products needed for work
• Dedicated Help Lines: Technician Support Team on call to assist to questions

Requirements

• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do
• Experience working with power tools is a plus (i.e. power drill, airbrush etc)
• Experience working in facilities maintenance can be a big plus but is not required.
• Smartphone
• Skill with using airbrush is a plus
• Skill with color theory & matching colors is a plus

DUTIES:


In the Field Daily

• Visit 4+ jobsites every day
• Repair damage on the job site while using exceptional customer service to follow up with staff
• Employ your creativity in several settings such as apartments, hotels, commercial buildings, and building sites

Customer Service and Communication

• Use outstanding customer service to engage with staff and tenants
• Keep progress up to date with notes and updates in our CRM/Dispatch tool
• Reach out to our Support Team on any issue or question

Follow Repair Process

• Develop an understanding of our own 5-step repair process and use it in the field
• Master each part of your custom-made tool-kit
• Think outside the box to create one-of-a-kind repairs

ABOUT SURFACE EXPERTS


Surface Experts does it all: Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything! We aim to be the one place fixes all for any kind of small surface damage.

• Traditional skills meet modern solutions: We deliver high-quality, long-lasting repairs with a smile.
• While many of our repairs are relatively small and straightforward, our competitors always want to completely resurface. Our repairs are often smaller than a dinner plate. This superior alternatives results in satisfied customers and long-term relationships. Our process minimizes materials in landfills while helping our customers save time and money!
• Our repair process needs minimal product usually just 1 to 2 tablespoons allowing our technicians to take everything they need with them in a small vehicle. Our method ensures a clean and smell-free experience, complete in less than two hours.

VISION

• To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
• Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION

• Our mission is to develop outstanding teams by investing in strong relationships.
• Together, we work to solve our customers problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES

• Serve Others
  • Put Relationships First
  • Be Humble
• Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
• Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants