Salesforce Engineer - Litify Legal Platform Specialist

Job Description

Job Description

CR Legal Team is accepting applications for a

Salesforce Engineer - Litify Legal Platform Specialist

in Raleigh North Carolina

Do you have a deep passion for helping clients navigate one of the most difficult times they have ever experienced? We do!

Do you thrive working on a collaborative Team responsible for protecting client interests with a customized legal strategy?

We are that TEAM!

CR Legal Team is searching for a passionate, energetic, and experienced Salesforce Engineer - Litify Legal Platform Specialist. Come join our Team and together we will be a force to provide Whole-Person Legal Care™ for our clients.

About Our Team:

As a CR Legal Team client, community partner, or Team Member, our Brand Promise is to Stand Up For You by staying true to our Mission to "Seek Justice for our Clients and Communities by following through with our core values- Care Like Family, Listen To Learn, and Do What's Right."

At CR Legal Team, we welcome and celebrate diversity of thought and action within our organization. Every voice plays an important role in the success and wellbeing of our Team. We believe in encouraging growth, celebrating wins, and showing up every day with heart and humility. Our culture is care in action - not just our clients, but for each other.

Pay Range: $120,000.00+ annually, depending upon experience; potential for incentive bonus as well.

Position Location: Raleigh, North Carolina, in office. Potential for future hybrid work.

What's in it for you?

• Inclusive and diverse working environment.
• Positive and team-driven culture.
• Personalized development plans to support your career growth.
• Innovative technology and case management systems.
• Competitive Salary and bonus program.
• Medical Plan Options (including a zero-dollar premium High-Deductible Heath Plan option for employee-only coverage).
• Dental Plan Option.
• Virtual Healthcare Access.
• Health Savings Account and Flexible Spending Account Options.
• 401k plan with an employer match.
• Disability Insurance Options (with employer-paid Long-Term Disability).
• Life Insurance Options (with employer-paid Basic Life Insurance).
• 11 Company paid holidays.
• Paid Time-Off.
• Employer-paid Employee Assistance Program.
• Employer-paid Benefits Assistance/Advocacy Program

How will you contribute to our team?

• Litify Platform Development:
  • Design and develop custom Apex classes, triggers, and batch jobs to automate personal injury case workflows.
  • Build Lightning Web Components (LWC) and Aura Components.
  • Create and maintain Process Builder flows and Screen Flows.
  • Configure Litify Matter Plans with automated tasks.
  • Develop custom objects and fields.
• Document Automation & Management:
  • Implement automated document merge capabilities.
  • Build bulk document generation processes.
  • Configure Docrio integration for template management.
  • Create multi-merge workflows.
  • Establish automated PDF generation and e-signature workflows.
• Integration & API Development:
  • Develop REST and SOAP API integrations.
  • Build real-time data synchronization.
  • Create secure API endpoints.
  • Implement Platform Events for real-time notifications.
  • Establish middleware solutions.
• Data Management & Analytics:
  • Design and implement custom dashboards and reports.
  • Create automated data validation rules and duplicate management for records.
  • Build SOQL-based solutions for complex queries.
  • Implement Einstein Analytics solutions.
  • Establish data governance protocols (HIPAA and legal data security).
• Quality Assurance & Performance Optimization:
  • Write comprehensive unit tests.
  • Perform code reviews.
  • Monitor system performance and optimize code.
  • Troubleshoot and resolve technical issues.
  • Maintain development documentation.
• User Training & Support:
  • Provide technical guidance and training.
  • Create user documentation and training materials.
  • Collaborate with end users to gather requirements.
  • Serve as primary technical contact.
• Project Management & Collaboration:
  • Participate in Agile development cycles.
  • Collaborate with legal teams.
  • Work with external vendors and consultants.
  • Manage multiple development projects simultaneously while maintaining quality standards.
  • Adaptability to changing priorities in a fast-paced legal environment.
• Some Travel may be required.

Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related technical field from an accredited institution.
• Minimum 3-5 years of hands-on Salesforce development experience including Apex, Lightning Web Components, and declarative development tools.
• 2+ years of experience with Litify platform development, customization, and administration preferred.
• Experience in legal technology, case management systems, or personal injury law firm operations strongly preferred.
• Proven track record of successful system implementations and integrations in enterprise environments.

Required Technical Competencies:

• Salesforce Platform Expertise: Advanced in Apex, SOQL/SOSL, Salesforce Object Model, and governor limits optimization.
• Salesforce Artificial Intelligence: Einstein AI proficiency
• Lightning Development: Expert in Lighting Web Components (LWC), Aura Components, Lightning App Builder, and Lightning Design System.
• Salesforce Certifications: Platform Developer I required; Platform Developer II, JavaScript Developer I, and Administrator preferred.
• Integration Technologies: REST/SOAP APIs, Platform Events, Outbound Messages, Salesforce Connect, MuleSoft, Tray.io.
• Development Tools: Salesforce DX, Visual Studio Code, Git version control, CI/CD 5 pipeline management.
• Database: Advanced data modeling, relationship design, custom objects, Data Loader. Salesforce Inspector
• Web Technologies: HTML5, CSS3, JavaScript ES6+, modern frontend frameworks.
• Security & Compliance: Enterprise security protocols, data privacy, access control.
• Performance Optimization: Code efficiency, bulk processing, system monitoring.
• Testing & Quality Assurance: Unit testing, integration, automated testing framework experience.

Preferred Technical Skills (Litify & Law Firm Specific):

• Matter Management: Legal case management workflows, client-matter relationships, and case progression tracking.
• Database Experience: SQL, relational database concepts, and data warehouse principles for complex integrations.
• Document Automation: Document merge functionality, template configuration, and bulk processing capabilities.
• Legal Workflow Knowledge: Personal injury case lifecycles, intake processes, and settlement workflows.
• Compliance Understanding: HIPAA requirements, legal data privacy, and attorney-client privilege protections.
• Legal Tech Integration: Integrating with medical record providers, insurance systems, or legal-specific third-party applications.

Project Management & Soft Skills:

• Agile/SCRUM methodology experience with ability to work in 2-week sprint cycles.
• Strong project management skills with ability to manage multiple concurrent development initiatives.
• Excellent problem-solving abilities with creative approach to technical challenges that allow us to achieve positive outcomes.
• Leadership capabilities to mentor junior developers and guide technical decision-making.
• Adaptability to rapidly changing priorities and requirements in a fast-paced legal environment.

CR Legal Team is an Equal Opportunity Employer.

#CRSE

Background checks will be conducted on all final candidates for employment.