Job Description
Job Description
Position Summary
Reporting to the eCommerce Department Manager, the eCommerce Associate will be responsible for the day-to-day operations for marketplaces.
Key Responsibilities
- List products on multiple marketplaces, write product descriptions, create clothing specs, upload product photos; review, approve/revise product content for accuracy
- Conduct thorough keyword research and write SEO content
- Merchandise incoming products and plan accordingly
- Edit photos (remove backgrounds, photo retouch, etc.)
- Develop newsletters to engage users and promote products/brand
- Create content for social media and outreach to drive brand awareness
- Maintain healthy account health
- Research competitive listings and monitor our listings to ensure best exposure and maximum sales potential
- Provide customer service inquiries as needed
- Assist with shipping, packing and relabeling as needed
- Other duties as assigned
Knowledge, Skills and Abilities
- Minimum 1 years' experience of various eCommerce platforms, uploading listings, customer service
- Strong interest and eye for fashion
- The ability to multitask and troubleshoot
- Great attention to detail, follows-through, efficient, self-starter, highly organized, customer focused
- Experience with photo editing is a big plus
- Experience with social media is a big plus
Work Location
- On site