Job Description
Job Description
Now Offering: $5,000 Sign On Bonus!
Overview
We are seeking a highly motivated, professional, and detail-oriented Collision Repair Planner (Estimator) to join our team. This role is critical to the success of the shop, responsible for creating accurate repair plans and ensuring vehicles move efficiently through production.
The ideal candidate is a strong communicator — both verbally and in writing — who thrives in a fast-paced setting, is tech-savvy, and eager to grow their career within a dynamic environment.
What We Offer
-
Comprehensive health insurance package
-
Paid time off (progressive tiers of 12, 16, 20 days annually)
-
Paid holidays
-
Paid parental leave
-
401(k) with company match
-
Paid volunteer/service day
-
Competitive compensation plan
-
$5,000 Sign-On Bonus
Key Responsibilities
-
Work directly with technicians to blueprint each vehicle entering production
-
Write repair plans based on OEM procedures
-
Clearly communicate repair updates to collision repair advisors
-
Support the management team with administrative tasks, data entry, and documentation
-
Maintain a clean, organized, and professional front office environment
-
Assist with insurance claim processing and adjuster coordination
-
Source and order parts as needed during the repair process
-
Manage workflow for all vehicles in-process
-
Coordinate sublet repairs when necessary
-
Demonstrate a proactive attitude toward professional development and advancement
Qualifications
-
5+ years of collision estimating experience (preferred)
-
Prior customer service, front office, or administrative experience (automotive/collision industry a plus)
-
Excellent verbal and written communication skills
-
Highly organized with strong attention to detail
-
Professional appearance and demeanor
-
Self-driven, motivated, and eager to grow
-
Strong problem-solving skills and ability to handle customer concerns effectively
-
Ability to multitask and work efficiently in a fast-paced environment
-
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and digital communication tools (CRM/email platforms)