Crane Systems Field Service Technologist

Job Description

Job DescriptionReady to be the expert customers trust?

At MGX Equipment Services in Denver, CO, we’re looking for a Crane Systems Field Service Technologist who thrives on solving complex problems in the field. You’ll report to the Service Manager and support a wide range of mobile cranes and boom trucks—keeping our customers safe, productive, and on schedule.

What challenges will you solve?

• Pinpoint faults and repair mobile hydraulic and lattice-boom cranes at customer sites.
• Lead comprehensive annual inspections that meet rigorous standards.
• Manage your workload independently and make sound decisions on-site.
• Communicate clearly, set expectations, and deliver an outstanding customer experience.
• Document everything precisely: working reports, hours reports, time sheets, hours overviews, and expense reports.
• Tackle additional responsibilities as needed.

Which systems will you master?

• Grove RT & TMS platforms
• Grove GMK (European series)
• Manitowoc EPIC and Traditional
• National boom trucks

What do you need to succeed?

• High school diploma or GED preferred.
• Minimum 1 year as a crane technician/mechanic preferred.
• Ability to interpret electrical and hydraulic schematics.
• Willing to travel up to 50% for field work and training.
• Strong people skills with a customer-centric approach.
• Valid driver’s license and good driving record.
• Basic computer literacy preferred.

How do we keep you safe?

• Follow safe-work practices and wear all required PPE.
• Adhere to job-specific and facility-wide safety rules.
• Participate in training and demonstrate competency.
• Report hazards and unsafe acts and help implement fixes.

When and where will you work?

This is a full-time role with a typical schedule of 7:00 a.m.–4:00 p.m. Overtime and weekend work may be required based on customer demand.

Expect varied environments—shop and field—with exposure to extreme weather and temperatures; dirt, dust, fumes, smoke, strong odors; and loud noise. The job can involve sitting, climbing, balancing, stooping, kneeling, crouching, and crawling. You’ll frequently lift or move up to 40 lbs. Visual abilities include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Accessibility

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What’s in it for you?

• Hourly range: $25.00–$45.00 (non-bargaining), based on skills and qualifications.
• Bi-weekly pay; 14-day pay period runs Monday through Sunday.
• $4,500 sign-on bonus after 90 days of continuous service.
• Tool Reimbursement Program up to $1,500 per calendar year.
• Potential relocation assistance for qualified candidates.
• Benefits and 401(k) begin day one.
• Tuition reimbursement for those who qualify; ongoing training.
• Vacation and holiday pay; paid parental leave.
• Team-building, engagement events, and community involvement.
• Scholarship opportunities and more.

How will you grow?

In week one, you’ll receive a personalized training plan and a defined career path that map out your development and advancement opportunities at MGX.