Job Description
Job Description
PRIMARY OBJECTIVE: To provide customer service and food preparation support to the Deli Department. To contribute toward ensuring a positive shopping environment for customers and a positive working environment for employees.
NATURE AND SCOPE: Emphasis in this position is on providing prompt, courteous and accurate service to customers as well as proper display of product. The primary learning challenge is in product knowledge, case sets, tray assembly and equipment use. The position requires ongoing moderate to heavy lifting, walking and standing, operation of deli equipment (meat slicers, scales), social skills/verbal interaction, listening skills, judgment/decision making, reading, writing and math. Position functions and work hours may vary according to business needs. The Deli Manager or person in charge provides assignments and work direction.
ESSENTIAL POSITION FUNCTIONS
- Provide customers with accurate, prompt and courteous service
- Process orders with proper quantities, quality and price
- Promote product through suggestive selling
- Answer questions and provide assistance when appropriate
- Properly shave and slice deli meats and cheeses
- Follow tare weight procedures
- Assist with answering phone calls
- Fill and rotate deli cases and displays
- Ensure cases and displays are full, clean and attractive throughout the day
- Maintain proper refrigeration, and handle product properly to avoid damage
- Set cases and displays according to instructions
- Maintain Salad Bar, Hot Bar and Hot Soup Bar
- Set up and tear down according to instructions
- Keep all bar areas and glass clean
- Keep all bar areas replenished and refreshed as needed
- Shrink items according to appearance and sell by date
- Break down department and perform cleaning duties
- Wash/change salad bowls
- Break down, wash and sanitize; sharpen slicers
- Clean cases, ovens and fryers
- Sweep and mop floors
- Use personal protective devices (cut resistant gloves, chemical resistant gloves, chemical splash goggles, poly gloves) as instructed
- Assist with ordering, merchandising, pricing procedures, product development and employee training
- Follow all store and department policies and procedures
FUNCTIONAL REQUIREMENTS
- Physical
- Lifting/carrying up to 50 lbs.
- Pushing/pulling up to 250 lbs.
- Equipment operation (slicers, scales, ovens, cleaning utensils, tongs)
- Standing, walking, reaching, bending, stooping, squatting, turning,
- Mental
- Judgment/decision making
- Social skills/verbal interaction
- Listening skills
- Reading, writing, math
- Memorization
- Environmental
- Exposure to cold temperatures
- Working with hot equipment
IMPORTANT DISCLOSURE NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.