Job Description
Job Description
IT Intern
Entre Technology Services provides exceptional onsite and remote IT support to small and medium size businesses across Montana, Wyoming, and beyond. We work with a variety of businesses and organizations from Legal, Accounting, Medical, Dental, Manufacturing, Trucking, and nonprofits. We want employees that hold our core values of: Invest in Others, Embrace the Hustle, and the desire to Be Better. Our core focus is to Create Raving Fans every day.
The Position:
We are seeking an enthusiastic and motivated Information Technology Intern to join our IT team. This internship will provide hands-on experience in a dynamic and fast-paced environment. The ideal candidate will assist with various IT-related tasks, including hardware configurations, basic helpdesk support, onsite installations, and project assistance. This is a great opportunity for someone looking to build their career in IT and gain exposure to a wide range of technologies.
Key Responsibilities:
- Assist in configuring hardware, including desktops, laptops, and peripherals.
- Provide basic helpdesk troubleshooting and support to internal staff for hardware and software issues.
- Participate in onsite installations of hardware and software.
- Aid in the setup, testing, and deployment of IT systems and devices.
- Assist in IT projects, including documenting processes, testing new technologies, and supporting implementation efforts.
- Perform routine IT tasks as assigned, ensuring smooth and efficient technology operations.
- Work with the team to identify areas for improvement and contribute to enhancing current systems and processes.
Qualifications:
- Currently pursuing a degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Basic understanding of computer hardware and software.
- Familiarity with operating systems such as Windows, macOS, and/or Linux.
- Strong problem-solving skills and ability to troubleshoot common IT issues.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Eagerness to learn new technologies and gain hands-on experience.
- Prior internship or volunteer experience in IT support is a plus but not required.
Requirements:
- Ability to lift 50+ pounds
- Must have a valid driver’s license, insurance, and reliable transportation
- Legal authorization to work in the U.S.
- High School Diploma or GED
Desired Experience:
- Desktop Support: 1+ years (Preferred)
- Customer Service: 1+ years (Preferred)
- Technical support in a production IT environment(s), preferably in multi-site environments: 1 year (Preferred)
- Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus