Job Description
Job Description
We are looking for a detail-oriented and customer-focused Front Desk Coordinator to join our team on a contract basis in San Francisco, California. In this role, you will act as the first point of contact, delivering exceptional service and ensuring smooth day-to-day operations for residents and guests. This position emphasizes professionalism, responsiveness, and a commitment to creating a welcoming environment.
Responsibilities:
• Greet and assist residents and guests with inquiries, providing clear directions and helpful information.
• Manage incoming and outgoing mail and package distribution, ensuring accurate logging and timely delivery.
• Monitor security systems, including access points and CCTV, to maintain a safe environment and report any suspicious activity.
• Document and maintain detailed records of resident interactions, requests, and property updates in the appropriate systems.
• Handle resident requests promptly and courteously, ensuring follow-ups are completed within 24 hours.
• Oversee access control programs, issuing and tracking property access cards and maintaining accurate records.
• Assist with move-in orientations and ensure new residents are informed of property rules and amenities.
• Coordinate visitor registration and ensure all guests are authorized by residents before granting access.
• Support administrative tasks such as preparing confirmation letters, attending meetings, and maintaining vendor information.
• Maintain the cleanliness and organization of the front desk area and building entrance to create a welcoming atmosphere.
** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00410-0013218522 **
• Proven experience in concierge services, front desk operations, or a similar customer-facing role.
• Exceptional interpersonal and communication skills, both verbal and written.
• Strong organizational abilities with attention to detail and accuracy.
• Proficiency in managing mail distribution and handling resident inquiries.
• Familiarity with security monitoring systems and access control programs.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• A proactive and detail-oriented attitude with a focus on delivering superior customer service.
** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00410-0013218522 **