Truckmount & Small Engine Service Specialist

Job Description

Job DescriptionOwn the fix. Elevate the job.

Picture this: a restoration crew’s truck‑mounted unit loses pressure mid‑project. You arrive, verify symptoms with test equipment, consult the manufacturer’s manual, and pinpoint a failing component in a 4‑cylinder system. You explain options, present a clear estimate, order parts, and coordinate with vendors—getting the team back in action. That blend of technical precision, customer communication, and teamwork is the essence of this role.

Your impact

• Diagnose and repair commercial cleaning, restoration, and surface‑prep equipment end‑to‑end.
• Service a wide range of gear: 2‑/3‑/4‑cylinder gas engines; truck‑mounted carpet cleaning units; portable carpet extractors; hard‑surface floor machines; duct cleaning equipment; deodorizing systems; dehumidifiers; air scrubbers; air movers; HEPA vacuums—enhanced by your basic automotive experience.
• Leverage testing tools, troubleshooting guides, and OEM repair manuals correctly and efficiently.
• Assess equipment thoroughly and communicate additional service needs proactively.
• Consistently achieve service department quality and productivity benchmarks.
• Follow supervisor direction; partner closely with technicians and store teams.
• Support teammates and store staff to keep work flowing smoothly.
• Protect and maintain shop tools; keep your bay clean, organized, and safe.
• Open service orders, schedule and manage appointments in our software, and keep customers informed by phone, email, and in person.
• Develop repair bids and present professional estimates to customers.
• Balance shop workload with other techs; procure parts and collaborate with vendors.
• Coordinate service activities with other store employees to meet deadlines.

Hourly Pay $21 /hr. + Monthly Bonus

What it takes to succeed

• 2+ years preferred across: commercial cleaning/restoration equipment, small engine repair/maintenance, pressure washer repair/maintenance, or vehicle repair/maintenance.
• Valid driver license and clean driving record (No DUIs or Careless/Reckless on MVR within 3 years).
• High school diploma or equivalent.
• Personal basic mechanic’s tool kit.
• High technical skill, mechanical aptitude, and meticulous attention to detail.
• Efficient, accurate diagnosis and problem solving.
• Safety mindset: always use safety glasses, hearing protection, and required PPE.
• Ability to deliver quality work on time and routinely lift 50+ lbs.
• Professional demeanor; strong written and verbal communication; basic computer skills.
• Comfort with occasional overtime.
• Bilingual English/Spanish is a plus.