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Senior Technical Program Manager

DoseSpot
locationBoston, MA, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job Description

Who We Are:

PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary, pVerify, is an industry leading insurance verification solution. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot and pVerify have an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error.

The Role:

The Senior Technical Program Manager (TPM) leads large-scale programs and owns operational readiness for mission-critical cross-functional efforts. They are accountable for the technical program governance across all products. They partner with executive stakeholders and are expected to bring delivery excellence, process innovation, and leadership maturity.

We welcome applicants from all U.S. time zones, though we have a preference for those based in Eastern or Central time zones.

What You’ll Do:

  • Facilitate cross-functional delivery and execution in partnership with Engineering.

  • Own launch execution readiness including go/no-go, release notifications, and stakeholder alignment.

  • Drive sprint planning, retrospectives, and delivery process consistency.

  • Track sprint velocity, dependencies, blockers, and delivery metrics across teams.

  • Lead 3rd-party partner assessments through security and technical review.

  • Mentor TPMs and lead initiatives that improve org-wide delivery operations.

  • Lead execution for strategic, multi-team initiatives involving product, engineering, compliance, and operations

  • Ensure all initiatives get signed off through program governance.

  • Define and implement cross-org delivery strategies and resource plans

  • Facilitate executive alignment on scope, resources, tradeoffs, and timelines

  • Drive operational rigor, including reporting, dashboards, and retrospectives

  • Mentor junior TPMs and help scale TPM function across the org

  • Proactively identify delivery risks and systemic blockers before they surface, escalate/provide mitigations on the same.

  • Facilitate and collaborate product/feature rollout plans to the clients.

  • Work with the security team on vendor due diligence during partnerships.

  • Standardize processes and SOP’s across multiple product lines and teams.

  • Own Change management and release management communication processes.

What You’ll Bring:

  • Bachelor's degree in Computer Science, Engineering, or related field (Master’s preferred)

  • 6+ years experience in a technical program management or engineering leadership role

  • Comfort with product analytics tools such as Pendo and PowerBI

  • Deep expertise in Agile/Scrum and scaled delivery methodologies (e.g. SAFe, LeSS)

  • Excellent leadership and communication skills, including executive stakeholder management

  • Track record of delivering complex technical programs in regulated industries

  • Preferred qualifications

  • Healthcare or Health IT experience

  • AGILE methodologies expertise.

  • PMP, SAFe, or Lean Six Sigma certification

You Will Enjoy This Role If:

  • You operate comfortably at both 30,000 ft and ground level

  • You’re passionate about enabling teams to deliver their best work

  • You thrive in a fast-moving, high-growth SaaS environment

Benefits & Perks:

🌍Remote work environment with a flexible work schedule to encourage work-life balance

✈Annual company offsite

🌴Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave

💙 Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)

💰401(k) company match

💸One-time workspace reimbursement to help you optimize your remote workspace

DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Compensation Range: $135K - $150K

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