Job Description
Job Description
M21 Motorcars is a new dealership built on one simple idea. Treat every guest with respect, honesty, and genuine care. We are committed to serving our customers with premium pre-owned vehicles and a buying experience that feels professional, friendly, and pressure-free.
We are looking for an experienced sales representative who knows how to create trust, build relationships, and guide customers with confidence. If you come from a dealership or retail automotive environment and you take pride in helping people make the right decision, this is the place for you. We'll reward your excellent work with bonus incentives and other dealership perks. If this job description piques your interest, apply today!
Compensation:
$24,000 base plus commission
Responsibilities:
- Leverage excellent customer service skills and negotiation skills to effectively close sales
- Answer questions related to auto sales contracts and financing options while coordinating with the sales manager and finance service department
- Take a professional approach to your role as a sales associate, whether working with customers in the showroom or collaborating with team members at sales meetings
- Present potential customers with used car options while specifying their characteristics, details, features, and competitive differentiators to deliver a positive sales experience
- Accompany auto sales customers on test drives that you arrange
- Welcome every guest with professionalism and genuine enthusiasm
- Learn each customer’s needs and match them with the right vehicle
- Create a comfortable, customer-first buying experience
- Conduct test drives and vehicle presentations with clarity and confidence
- Manage negotiations with honesty and a focus on long-term relationships
- Maintain your sales goals while always putting the customer first
- Support our growing dealership culture built on service and integrity
Qualifications:
- At least one year working as a sales associate, preferably in a dealership setting, is necessary
- Excellent communication skills and commitment to customer satisfaction are vital
- Possession of a valid driver’s license and clean driving record is required
- Knowledge and interest in used car features, the auto sales industry, car dealerships’ financing options, and sales management necessary
- Proven experience in automotive sales or a similar high-trust sales role
- Strong communication skills and a professional presence
- A customer service mindset with attention to detail
- Ability to guide guests through the buying process clearly and respectfully
- Motivated, reliable, and committed to creating a positive experience
- CRM based communication skills and follow-up
About Company
M21 Motorcars is a growing pre-owned dealership in Flint Township built on honesty, service, and genuine care for every customer. We focus on high-quality used vehicles and an experience that feels professional, welcoming, and pressure-free. Our team takes time to understand each guest’s needs and guide them toward the right vehicle with clarity and respect.
We believe trust is earned through transparency, clean communication, and doing the right thing every time. As we grow, we are building a culture where customers feel valued, and employees feel supported. Our goal is simple. Treat people right, offer quality vehicles, and make the car-buying experience something customers actually enjoy.