Job Description
Job DescriptionKey Required Skills
Experience analyzing customer requirements and developing a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal.
Position Description
- Provide development support for ServiceNow projects and enhancements.
- Develop process workflows and automation strategies.
- Collaborate with the team in architecture design, development, and reviews.
- Lead the development of solution artifacts, such as road maps, optimization of operations, architecture, and/or block diagrams, with a view outside of User Story requirements.
- Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including prototypes and oral presentations. Team members are also expected to uphold and maintain appropriate certifications for their practice expertise.
Detailed Skills Requirements
FOUNDATION FOR SUCCESS (Basic Qualifications)
- Bachelor's and 3 years of experience, Master's and 1 year of experience, or 7+ in lieu of a degree
- 5+ years of experience as a ServiceNow developer
- 3+ years of experience with technical discussions and reviews.
- Experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies
- Excellent understanding of system architecture, design principles, and impacts
- Experience supporting IT related data integrity (CMDB, HAM, SAM, etc.)
- Excellent technical leadership skills and initiative to take on additional responsibilities.
- Excellent written and oral communication skills to deliver technical solutions simply and succinctly
- Experience with the US Federal Government
- Must be able to obtain and maintain a Public Trust.Contract requirement.
*** Selected candidate must be willing to work on-site in Woodlawn, MD, 5 days a week.
FACTORS TO HELP YOU SHINE (Required Skills)
These skills will help you succeed in this position:
- 3+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
- 3+ years of Industry experience (e.g., Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
- 2+ years of technical leadership experience driving change/solutions.
HOW TO STAND OUT FROM THE CROWD (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:
- Required ServiceNow certification:
- Certified System Administrator (baseline)
- Certified Application Developer (baseline)
- Additional ServiceNow CIS certification with preference for the following:
- CIS – Customer Service Management
- CIS – IT Service Management
- CIS – Discovery
- CIS – Service Mapping
- CIS – Strategic Portfolio Management
- CIS – Application Portfolio Management
- CIS – Software Asset Management
- CIS – Hardware Asset Management
- Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java
- Experience with implementing Java scripting to support automation across the various modules in ServiceNow
- Experience with REST and SOAP web service protocols
- Experience with Business Rules, Workflow,
- Identification Rules, Workspaces, and External Portals Knowledge of SAML, Active Directory, or LDAP
- Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR
- Project Management or Agile certification, ITILv4 Foundations Certification
- Ability to work in a high growth, fast paced environment
Education
- Bachelor's and 3 years of experience, Master's and 1 year of experience, or 7+ in lieu of a degree
- Must be able to obtain and maintain a Public Trust. Contract requirement.