Quality Assurance Associate

Job Description

Job Description

Basic Job Concept:

Positively impact people! In this role you will effect change, be yourself, and have a positive impact on our company our community and our future!

Who You Are:

You are self-motivated. You thoroughly enjoy creating world class customer experience, resolving problems, and finding ways to make people’s days better. You love people, processes, and performance. You believe in the power of ‘team’ and are driven by a sincere desire to see others succeed. You are a change agent, live culture, and believe in community.

General Summary:

A Quality Assurance Associate performs a critical role in our food logistics process by ensuring all product received into the warehouse, product slotted and stored, and product shipped to our customers meets or exceeds all quality standards/SQF requirements. This role will perform continual daily checks of all product, and accept/reject product as needed. Position keeps accurate record of product inspection and determines when product should be removed from inventory. In addition, we all work to maintain cleanliness in the warehouse.

What You’ll Do:

• Obey all safety standards for the warehouse, and keep a clean and neat work area.
• Communicate with Inbound/Outbound Operations and Procurement team on any issues or concerns related to stock on hand.
• Make recommendations on when product should be pulled from inventory and not utilized for customer orders.
• Identify all products according to size, origin and count.
• Inspect and count all product upon arrival to ensure quality standards have been maintained through transit, ensuring customer satisfaction.
• Maintain accurate quality records, including product temperatures.
• Help to ensure product rotation in a First-In-First-Out (FIFO) method; assist as needed with product rotation.
• Help perform inventory and reconciliation processes.

• Have fun and be a part of making Foster amazing!!!

What You’ll Bring to the Table:

• A sincere passion for positively impacting people and making work, fun (this is first on the list for a reason!)
• Insightful, meaningful, relevant customer service skills and experience and sound communication skills.
• Strong attention to detail, as strict standards must be met to ensure quality of product.
• Desire to assess situations, determine a course of action, and relay that opinion based on facts.
• A genuine interest in ensuring we provide quality food products to our customers.
• Ability to lift 50 pounds on a regular basis, and do so safely.
• Preferred experience assessing quality in a food warehouse environment.
• Ability to perform these functions in a cold warehouse environment.

Equal Opportunity Employer, M/F/D/V