Job Description
Job Description
Position Title: Service & Maintenance Technician
Summary: We are seeking a skilled and reliable Service & Maintenance Technician to join our team. This role requires traveling between Sunnyvale and San Francisco to perform a variety of repair and maintenance tasks across residential properties. The ideal candidate will have hands-on experience in carpentry, plumbing, electrical work, and general repairs.
Duties and Key Responsibilities: (including but are not limited to the following): Service Technician will be responsible for the following:
- Perform a wide range of maintenance and repair duties on buildings, facilities, fixtures, and equipment, including tasks in drywall, plumbing, electrical, carpentry, painting, and general repairs.
- Independently conduct scheduled and unscheduled maintenance and repairs to both interior and exterior building systems.
- Troubleshoot, evaluate, and resolve maintenance issues across multiple trades on multiple properties; Coordinate subcontractors and vendors and/or Earthtone personnel to perform necessary repairs and maintenance
- Repair and maintain structural elements such as doors, windows, cabinets, walls, partitions, flooring, and drywall across multiple properties
- Install and repair equipment, appliances furnishings and finishes as required.
- Prepare surfaces and perform touch-ups, refinishing, taping, sanding, and other painting-related tasks.
- Read and interpret basic sketches, drawings, plans, and blueprints.
- Respond promptly to emergency maintenance situations and address customer concerns with a focus on enhancing customer experience.
- Ensure compliance with all safety regulations, building codes, company policies, and governmental directives.
- Maintain a clean, organized, and safe work environment including finish protection as needed
- Inspect facilities regularly to identify and troubleshoot maintenance issues.
- Continuously seek improvements to maintenance operations and service quality.
- Complete and maintain all paperwork, work orders, time and material cost etc and submit for billing by PM team
- Communicate in a professional and upbeat manner with all residents, trade partners, and team members.
- Perform other related duties as assigned.
Tool Requirements: (Including but not limited to the following):
- Carpenters tool belt,
- Utility knife,
- Framing hammer,
- Finish hammer,
- Cat’s paw,
- Flat bar,
- Tape measure,
- Chalk line,
- Nail sets,
- Speed squares 7”
- Bevel square,
- Combination Square,
- Basic screwdrivers,
- Adjustable wrenches, pliers, end cutter and vise grips,
- Hand saw,
- Hammer tacker,
- Sharp chisels -½”-3/4”- 1”,
- Levels –torpedo-24, 48”,
- Extension cords- 1@ #12 x 50’ and 1@ #14 x 25’,
- Drill bits. 1/16th to 1 1/2’
Power tools (professional quality):
- 7-1/4” circular saw,
- Sawzall,
- Fein tool (reciprocating saw), (Optional/Recommended)
- Random orbit sander,
- 4-1/2” angle grinder,
- Routers-standard, (Optional/Recommended)
- Portable compressor, (Optional/Recommended)
- Nail guns- framing finish, (Optional/Recommended)
- ½ chuck power drill,
- Cordless drill and impact driver set,
- Van or truck suitable for tool transportation
Education and/or Experience:
- High school graduation or GED equivalent vocational training or certification in relevant trades preferred.
- 8+ years of experience in construction and facilities maintenance
- Knowledge of plumbing, electrical, and carpentry work.
- Proficiency in using hand tools, power tools, and repair equipment.
Other Desired Skills and Abilities:
- Ability to demonstrate skill in simple math
- Ability to work independently and prioritize tasks effectively.
- Basic computer skills and ability to organize documentation
- Physical ability to lift heavy materials and work in various conditions.
- Strong communication and teamwork abilities.
- Ability to communicate adequately in spoken English
- An energetic, forward-thinking and creative individual with high standards
- Ability to use and apply good judgement and common sense
- Must have a valid Driver’s License and reliable transportation
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to move/function within construction sites, including
- Stand for long periods of time
- Ability to sit for extended periods of time
- Use their hands to handle, control, or feel objects, tools or controls
- Repetitive movements
- Walk or run for long periods of time
- Bend or twist body
- Kneel, stoop, crouch or crawl
- Ability to lift and carry up to 75 pounds and occasionally lift and carry up to 100 pounds with assistance
- Ability to walk up and down stairs
- Ability to perform general construction tasks/actions including:
- Use one or two hands to grasp, move or assemble objects
- Hold the arm and hand in one position or hold the hand steady while moving the arm
- Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place
- Use muscles to lift, push, pull or carry heavy objects
- Make quick, precise adjustments to machine controls
- See details of objects that are less than a few feet away
- See details of objects that are more than a few feet away
- Use stomach and lower back muscles to support the body for long periods
- Be physically active for long periods
- Bend, stretch, twist or reach out
- Use muscles for extended periods
- Determine the distance between objects
- Understand the speech of another person
- Speak clearly so listeners can understand
- Use fingers to grasp, move or assemble very small objects
- Choose quickly and correctly among various movements when responding to different signals
- Adjust body movements or equipment controls to keep pace with speed changes of moving objects
- See differences between colors, shades and brightness
- Coordinate movement of several parts of the body, such as arms and legs, while the body is moving
- Keep or regain the body's balance or stay upright when in an unstable position
- React quickly using hands, fingers or feet
- Focus on one source of sound and block out others
- Hear sounds and recognize the difference between them
- Move arms and legs quickly
- Determine from which direction a sound came
- See objects in very bright or glaring light
- While looking forward, see objects or movements that are off to the side
- See objects in very low light
Work Environment: The work environment characteristics described here are representative of those that the employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to a construction environment. The employee is regularly exposed to outdoor weather conditions, construction noise, moving mechanical parts, vibration, dust, fumes, airborne particles, rough or uneven ground and working in elevated work environment.
The noise level in the work environment is usually moderate. However, on job sites, equipment noise can be a much higher level for sustained periods.
Acknowledgment: This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. The Employee may be required to follow any other job-related instructions and to perform any other job-related duties requested.
This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.