Hotel Front Desk Night Auditor
Job Description
Job Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Compensation:
$17 hourly
Responsibilities:
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Provide exceptional service to all hotel guests during their stay
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications:
- Overnight shift; requires flexible hours
- Some college is preferred but a high school diploma or equivalent is required
- Great communications. and excellent customer service skills are required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Computer proficiency is required; experience with accounting or reservation software is preferred
About Company
Nestled at 6,700 feet in Kyle Canyon, The Retreat on Charleston Peak offers a serene escape just 45 minutes from the Las Vegas Strip. Surrounded by the Spring Mountains National Forest, our rustic lodge provides a tranquil haven from city life. Guests can savor gourmet meals at the Canyon Restaurant, enjoy a cool drink amidst mountain vistas, relax in the bar room with a pool table, TVs, and other games, or explore nearby hiking trails. With three incredible event spaces, The Retreat is the perfect destination for weddings, celebrations, and special gatherings.
Our Values embody:
- Integrity: We are honest, genuine, and transparent in our interactions.
- Concern for Others: We care for each other and our guests.
- Collaboration: We value diversity and the “come as you are” spirit and personality.
- Accountability: We make mistakes, learn from them, and strive for continuous improvement.
- Hospitality Soul:We have fun creating lifelong memories for each other and for our guests.