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Technical Support Analyst

Robert Half
locationEden Prairie, MN, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job Description

We’re looking for an IT Support Analyst to join the team.


• Be the go-to person for end-user support—troubleshoot issues, deploy software, and keep systems running smoothly

• Manage desktops, laptops, and mobile devices

• Handle onboarding and offboarding for IT services

• Solve incidents quickly and improve processes along the way

• Assist with IT projects, including hardware/software rollouts

• Keep inventory and documentation organized


Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf.(com.)

• Minimum of 3 years of experience in technical support or a related IT role.

• Strong understanding of computer hardware

• Proficiency in Active Directory for account management and system configuration.

• Familiarity with Cisco technologies and networking concepts is highly desirable.

• Experience with imaging tools, such as Windows deployment, is preferred.

• Ability to travel locally to multiple sites within a one-mile radius.

• Exceptional problem-solving skills and attention to detail.

• Associate’s degree in a relevant field or equivalent work experience is required

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