Job Description
Job Description
Genoray America is a fast-growing company that specializes in X-Ray medical devices. As a company specializing in research, developing, manufacturing and sales, Genoray has been recognized as a leading company in the C-Arm industry in South Korea and remains a leader in this market. We pride ourselves on being an exporting company and we will continue to spread the reputation of South Korea and Genoray across the World.
*This is an entry-level position, and we are willing to train**
Our Service Technicians use technical skills to diagnose issues when they arise to keep medical and dental X-Ray equipment operating properly. The Service Technician will install, troubleshoot, and make repairs on equipment while providing a relationship of trust that enables loyalty, satisfaction, and assurance to our clients.
Responsibilities:
- Manages service calls and work orders for each job in a timely manner.
- Troubleshoots heavy medical and dental equipment and mechanisms onsite and/or remotely.
- Performs service, maintenance, repair, training, and installation on: C-Arm, Mammography, 2D, 3D, and IOS-I0X equipment.
- Performs hazard assessments and maintains a high standard of safe work practices and quality control.
- Performs routine preventative maintenance.
- Follows company and OSHA safety rules and guidelines. Avoids injuries and damage to property, loss of unused materials and clean-up of work area debris.
- Manages customer relationships to boost customer retention and satisfaction.
- Provides information and recommends services to the sales team.
- Completes all necessary company training in a timely manner.
- Performs other duties as assigned by management.
Skills
- Strong customer service; professionalism
- Written and verbal communication
- Problem-solving; attention to detail
- Time management and organizational skills
- Excellent knowledge of computers, tools, and machinery
Minimum Requirements
- 1+ years of Technician (Preferred)
- Be able to travel outside of the U.S
- Language Requirement: Fluent written and verbal in English and Spanish
- Must have a cell phone and reliable transportation
- License/Certification: Driver's License (25%)
Genoray America Inc. covers 100% health premiums for employees and their dependents!
Job Type: Full-time
Schedule:
- 8-hour shift
- Monday to Friday
Work Location: In person
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Pay: $25.50 - $30.00 per hour
Work Location: In person