Front Desk Receptionist/Scheduler

Job Description

Job DescriptionDescription:

Timber Lane Pediatrics is looking for a Front Desk Receptionist/Scheduler to join our team!

This Position is a Float position: This position requires that the Receptionist cover front desk at any of our three offices when needed. The offices are located in South Burlington, North Avenue in Burlington and in Milton. Coverage may be needed at the start of the workday and possibly during the middle of the workday. When not covering front desk, this position will be working on assigned projects.

* Reliable transportation is required and a valid driver's license.

Responsibilities:

· Welcome Patients and visitors in person or on the telephone at all 3 sites

· Answer and handle incoming calls or direct calls and inquiries appropriately

· Accurately schedule patient appointments

· Facilitate patient flow by communicating late arrivals and delays with clinical staff

· Sort and distribute incoming mail and faxes

· Check in/ Check out patients at all 3 sites

· Collect all necessary patient information, demographics and insurance

· Collect all money due at check in, copays or past due balances

· Make calls to collect money due on delinquent accounts

· Daily cash-out and reconciliation of monies received

· Compile and request completion of required paperwork for new patients

· Work as a team player and support strategic vision

· Offer new ideas to increase accuracy and efficiency

· Work on Quality improvement projects

· Actively attend and participate in staff meetings

· Keeps up to date with trainings

· Other Duties as assigned

Job Type: Full-time

Pay: From $20.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Pet insurance
• Retirement plan
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• Monday to Friday
• Rotating weekends

Work Location: In person

Background Check Required

Requirements: