Job Description
Job Description
Duties And Responsibilities
- Oversee PC deployment, Windows refresh, and asset lifecycle management projects across multiple sites
- Manage and direct multiple third-party vendors to ensure project delivery within scope, timeline, and budget
- Coordinate with internal IT teams supporting BAU operations such as Service Desk, SOC, and End-User Support
- Lead and develop project methodologies including Agile, Waterfall, Kanban, and Lean
- Drive operational excellence across EUC initiatives, including device provisioning, telephony (LoopUp), and endpoint administration
- Monitor project milestones, mitigate risks, and provide clear, consistent updates to stakeholders and leadership
- Craft and deliver executive-level presentations for IT and business teams
- Continuously improve deployment processes, end-user satisfaction, and vendor performance metrics
Skills And Qualifications
- Hands-on experience with one or more of the following:
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- User device deployment and asset retrieval
- LoopUp telephony systems
- Windows administration and endpoint management
- Proven experience managing multiple vendors across regions and time zones
- Strong functional understanding of EUC operations, including imaging, configuration, and troubleshooting
- Experience leading projects using Agile, Waterfall, Lean, or Kanban methodologies
- Practical knowledge of BAU IT operations, including Service Desk and SOC environments
- Prior experience in enterprise-scale PC refresh or deployment programs preferred
- Familiarity with EUC tools, vendor governance, and lifecycle management processes preferred
- Experience working within Client or other large, global technology enterprises preferred
- Excellent communication and presentation abilities, capable of engaging both technical and business audiences
- High tolerance for ambiguity and ability to manage shifting priorities
- Strong problem-solving, decision-making, and strategic planning skills
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation
Company Description
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation