Job Description
Job DescriptionBenefits:
- Competitive salary
- Health insurance
Front-of-House Lead / Receptionist
SUVARNA Chiropractic Chicago, IL
At SUVARNA, the front desk isnt just a desk its the heartbeat.
The welcome mat. The grounding breath before the adjustment.
The place where patients exhale and think, okay, Im safe here.
Were looking for someone who can hold that energy with both hands
a warm, organized, quick-thinking front-of-house lead who keeps the flow clean, the schedule humming, and the vibes high.
If that sounds like your kind of magic, keep reading.
What Youll Do (aka: The Flow Youll Hold)
Be the first touchpoint of the SUVARNA experience
Greet patients with presence, warmth, and that dont worry, Ive got you energy.
Master the schedule like its choreography
Manage appointments across two providers, peak hours, and a busy TuesdaySaturday flow.
Keep the nervous system of the practice regulated
Handle check-ins, check-outs, reschedules, missed visits, and all the invisible threads that create a seamless clinic rhythm.
Insurance Verification & Patient Setup
Run benefits for chiropractic, acupuncture, massage/manual therapy, DME, co-pay visits always with correct SUVARNA coding and profile setup (your future self will thank you).
Cash + Insurance Financial Flow
Take payments, manage package credits in Square, track memberships, and help patients understand their care plans.
Communication Anchor
Text, call, and email patients with clarity and kindness. Keep the energy light, the boundaries firm, and the follow-up impeccable.
Assist With Clinical Flow
Prep rooms, support providers between patients, keep supplies stocked, keep the space clean, calm, and aligned.
Run Important Daily Reports
End-of-day reconciliation, insurance flags, charge flags, schedule audits, missed-visit follow-ups, outstanding balances the backbone stuff that keeps the practice thriving.
Systems + Structure
Follow and uphold SUVARNAs workflows, SOPs, and energetic standards. Bring structure where needed. Spot inefficiencies and help us evolve.
Who You Are
Warm, patient-centered, and naturally calming
Organized in your bones details dont scare you
Fast-paced but not frantic; grounded and adaptable
A communicator who can hold boundaries without losing softness
Tech-friendly (Square, EHRs, texting apps, email, spreadsheets)
Punctual + reliable because the whole practice dances with your timing
Loves wellness, holistic care, and a space with heart
Doesnt crumble when life gets busy you regulate the room
Bonus points if youve worked in a chiropractic, medical, spa, or wellness setting.
Extra bonus points if you understand insurance vocab (copays, deductibles, allowable amounts, the whole alphabet soup).
Schedule & Environment
TuesdayFriday: 9am7pm
Saturday: 9am2pm
(Were exploring a multi-provider schedule to support work-life balance and shared coverage.)
The space is bright, warm, calm, modern with the occasional burst of laughter, sage burning metaphorically (not literally most of the time), and the steady rhythm of patients moving through care.
Pay & Perks
Competitive hourly pay
Complimentary chiropractic care
Discounts on acupuncture + massage/manual therapy
Growth opportunities as we expand
A workplace culture thats actually supportive, not pretend-Instagram-supportive
You become part of a small, purpose-driven team doing meaningful work every day
How to Apply
Send your resume + a short note sharing why this role resonates with you.
We dont need a formal cover letter just your voice, your story, your vibe.
Email: info@suvarnachiropractic.com
Subject Line: Front-of-House Lead Application SUVARNA
If youre the type who brings ease into a room, who loves being the glue that keeps things together, and who thrives in a space built on healing, clarity, and gorgeous structure we cant wait to meet you.
Key to Balance