Electro-Mechanical Field Service Technician

Job Description

Job Description

Principal Duties and Responsibilities:

• Troubleshoot chemical, mechanical, electro-mechanical, and electronic equipment, controllers, and supplies.

• Perform diagnostic analysis.

• Assist in the installation of new equipment.

• Perform periodic scheduled and corrective maintenance of installed equipment in an assigned territory.

• Repair and correct malfunctions as necessary.

• Modify or update equipment when required.

• Prepare detailed service and failure records and recommend changes to customers to improve revenues and reduce total costs.

• Maintain tools, test equipment, and materials professionally.

• Work with processes unique to customer needs.

• Counsel clients on use, operation, and maintenance of equipment.

• Participate in problem-solving regarding customer complaints.

• Maintain good communication with customers and internal personnel to ensure effective information flow.

• Stay updated on developments and innovations that improve departmental and company performance.

• Apply technical knowledge to perform the job and develop improved methods.

• Accurately perceive and report information from others clearly and concisely.

• Be computer and tech savvy-all paperwork and communication are electronic.

• Report daily to the Field Service Manager on any outstanding issues.

Qualifications:

• Minimum 5 years of related experience.

• At least 2 years of industrial electrical experience (12VDC, 24VDC, 24VAC, 120VAC, 208VAC-480VAC).

• Ability to lift 75 lbs.

• Ability to read and understand electrical diagrams.

• Ability to disassemble and reassemble mechanical components using common sense, exploded views, and minimal guidance.

• Excellent employee and customer relations skills.

• Experience with the relevant equipment is a plus.

• Neat and clean in appearance with an excellent driving record.

• Background check required.

Required Education:

• High school diploma or equivalent

Required Experience:

• Electrical troubleshooting: 5 years

• Mechanical and technical: 5 years

• Industrial mechanic or field service: 3 years

Required License or Certification:

• Driver's license

Compensation:

• Commission, bonus, and competitive pay available for the right experienced person

Benefits:

• 401(k) and 401(k) matching

• Health, dental, and vision insurance

• Life insurance

• Paid time off

• On-the-job training

Preferred Experience:

• HVAC: 3 years

• Industrial maintenance: 3 years

Willingness to Travel:

• 100% required

Work Location:

• On the road

Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.