Job Description
Job DescriptionAutomotive Service Manager – Automotive Dealership
About the Role
We are seeking an experienced Automotive Service Manager to lead service operations at a well-established automotive dealership in the Champaign, IL area. This is a confidential search for a leadership role that requires proven management skills, a strong understanding of dealership service operations, and a commitment to exceptional customer service.
Responsibilities
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Oversee day-to-day service department operations, including workflow, scheduling, and customer relations.
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Lead, coach, and manage service advisors, technicians, and support staff.
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Monitor key performance indicators (KPIs) to ensure departmental goals are achieved.
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Maintain compliance with manufacturer and dealership quality standards.
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Oversee warranty submissions, vendor relationships, and inventory management.
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Work closely with sales and parts departments to ensure seamless customer experiences.
Requirements
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Previous experience as a Service Manager or in a leadership role within an automotive dealership.
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Strong leadership, communication, and problem-solving skills.
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Ability to manage budgets, drive profitability, and maintain operational efficiency.
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Commitment to maintaining confidentiality throughout the hiring process.
Compensation & Benefits
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Salary range: $60,000 – $90,000 based on experience.
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Performance-based incentives.
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Comprehensive benefits package (details provided during interview process).
How to Apply:
Submit your resume highlighting your automotive service management experience. Qualified applicants will be contacted for a confidential discussion.