Hotel Administration - Front Office Manager
Job Description
Job Description
Hilton Garden Inn of Overland Park is currently hiring for a full-time Hotel Administration - Front Office Manager to join our hospitality management team in the Overland Park, KS area. This administrative position earns a competitive wage. In addition to top pay and our supportive work culture, we offer our Hotel Administration - Front Office Managers amazing perks.
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
This full-time hospitality management position works a flexible schedule.
As a Hotel Administration - Front Office Manager, you are responsible for supervising and training our administrative personnel who serve as the face of our hotel to customers. You help interview applicants as well as train and cross-train all administrative employees to ensure that the operation of our hotel's office consistently runs smoothly. On a routine basis, you coordinate the schedule and supervise the workload of your employees during their shifts in order to effectively evaluate their job performance.
In addition, you communicate with other departments to stay informed of important hotel information. You enforce all cash handling, check cashing, and credit policies. At the end of each shift, you check out cashiers and verify all bank deposits. You ensure that your department remains in the allocated budget for the front office as well as review and complete the credit limit report. Using your exceptional computer skills, you also operate our computer software, which includes report generation and analysis as well as simple configuration changes.
You strive to maximize revenue and room occupancy by reviewing our daily status, analyzing rate variances, and maintaining a close observation of our daily house count. Always organized, you maintain a comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs. You also prepare performance reports related to the front office as well as keep track of any requests from our V.I.P. guests and any feedback that we receive. The office is always in great working condition under your watch. You find great satisfaction serving in a position with our hospitality management team that directly impacts the business of our company!
OUR IDEAL HOTEL ADMINISTRATION - FRONT OFFICE MANAGER
- Communicative - effectively communicates both verbally and in writing
- Organized - balances multiple tasks while demonstrating good time management
- Reliable - gets the job done both independently and as part of a team
- Leader - effectively leads and mentors others
- Responsible - shows up on time when scheduled
If this sounds like you, keep reading about this hospitality management opportunity!
ABOUT HILTON GARDEN INN OF OVERLAND PARK
Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. We offer comfortable accommodations and caring staff that ensure every stay is memorable. Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!
REQUIREMENTS
- Associate degree
- 1+ years of hotel front desk supervisory experience
- Experience with cash handling, accounting procedures, and general administrative tasks
- Excellent customer service skills
- Strong leadership skills
Experience working for Hilton is preferred but multiple factors will be taken into consideration. If you meet the above requirements and believe you have the right administrative skills, we need you. Apply today to join our hospitality management team!
Location: 66211
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