Job Description
Job DescriptionYour Front-Row Role
As a part-time Welcome Desk Associate at the Arthur J Glatfelter YMCA, you’re the first hello—and the steady, safety-minded guide—for members and guests. This role exists to keep check-ins smooth, questions answered fast, and families feeling confident the moment they walk in.
Key responsibilities:
- Greet members/guests, manage check-ins, phones, and member questions
- Process memberships, program registrations, receipting, and POS transactions accurately
- Promote memberships and programs; follow up with prospects
- Support tours, shift change/closing procedures, and a clean, secure desk area
- Follow emergency procedures; assist with AED/911 response when needed
Required qualifications:
- High school diploma/GED; 6+ months customer service or sales
- Strong computer skills (MS Office, membership/POS systems)
- Clear communication, relationship-building, multitasking under pressure
- CPR/First Aid/AED certification; bilingual English/Spanish preferred
Ready to be the welcoming spark families count on? Apply today.
Perks for Families
- FREE access to fitness centers and pools at all YMCA of the Roses locations
- Program and lesson discounts to help stretch the family budget
- FREE Child Watch (up to 3 hours per day while working, when available) for built-in childcare support
A Shift in Motion
Your shift springs to life as the Arthur J Glatfelter YMCA fills with school‑day drop-ins, weekend energy, and evening regulars. You'll bounce between quick hellos, fast answers, and those "Which way to swim lessons?" questions-keeping the front area running like a well-timed relay. The pace can spike, but you stay steady and safety-focused, scanning the flow of the entrance so families feel secure and seen. With part-time, varying shifts (including some holidays), you can plan ahead for family-friendly flexibility and more predictable hours week to week. You'll wrap up by resetting the space and passing a crisp, confident handoff to the next teammate.
Location: Arthur J Glatfelter YMCA, 90 North Newberry Street, York, PA | Pay: $10–$12/hour.
Obtain Criminal background check, Child Abuse Clearance, and FBI fingerprint clearance.