Job Description
Job DescriptionBenefits:
- 401(k)
- 401(k) matching
- Employee discounts
- Health insurance
- Paid time off
The Whistling Kettle, the capital regions #1 tea supplier has a growing ecommerce and product sales division with future growth aimed to expand our market share and brand recognition. Located near the Albany warehouse district, we are seeking a dynamic professional that can handle the assorted duties that keep our tea operations "brewing"!
Job Summary
- As a manager of our e-commerce team, you will supervise website operations, tea production, shipping & receiving, marketing and customer support team
- Identify product sales trends and opportunities, seek out new lines of revenue (both B2C & B2B)
- Manage shipping, receiving, supplies and inventory replenishment
- Work with creative team to implement marketing campaigns
- Create content for SEO and collaborate with our marketing agencies
- Supervise and train our staff following established guidelines and procedures
- Approve timesheets, manage schedules and conduct corrective actions, reviews, etc.
- Physical premises cleanliness, organization and maintenance
Requirements
- Must have thorough background with Shopify or other e-commerce system
- Must be comfortable troubleshooting both software issues & physical equipment
- Familiarity with inventory systems and related software preferred
- Must be organized, clean and demonstrate the ability to prioritize tasks and projects
- Applicants with prior team management experience preferred
Benefits and Perks
- Health Insurance
- 401k w/ company matching
- Paid time off
- Employee discount