Job Description
Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation:
$21 hourly
Responsibilities:
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Make sure every hotel guest has a pleasant stay
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications:
- Excellent customer service and communication skills are required
- Requires a flexible schedule that allows for overnight shift hours
- Some college is preferred but a high school diploma or equivalent is required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Computer proficiency is required; experience with accounting or reservation software is preferred
About Company
Discover the newly renovated Fairfield by Marriott, featuring 86 inviting rooms in the heart of Hayward. We are eager to welcome passionate individuals to join our dedicated team and make a lasting impact on our guests’ experiences.