Loss Prevention Specialist - EdFed Credit Union
Job Description
Job Description
The Loss Prevention Specialist performs some investigation, clerical duties related Loss Prevention. The position includes data entry, posting on accounts and working with Centrix, Fraud cases, disputed claims, and answering Loss Prevention calls.
- Pull daily reports and alerts - analyze data and file reports
- Answer member and staff phone calls, resolve issues within guidelines
- Report fraud on credit & debit card files
- Update database with plastic card claims in Fraud Tracking
- Assist with faxing of documentation for chargebacks
- File Cuna Claims when required
- Working with disputed cases within Centrix
- Process Verifin cases
- Process E-Oscars
- Working within the BSA guidelines
- Other projects as assigned
Requirements
- Two years of prior financial services and plastic card experience.
- Prior Fraud or Loss Prevention experience preferred
- Strong analytical skills
- Effective communication skills
- Some Saturday work required
- Bilingual Preferred (Spanish)
Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.
The following are some benefits offered to employees:
- Paid Holiday
- Paid Birthday
- Paid Sick and Personal Days
- Paid Vacation
- Retirement/401K with matching contributions
- Medical, Dental and Vision Insurance
- Life Insurance and Long Term Disability
- Tuition reimbursement for Undergraduate and Graduate courses
- Various Incentive Programs
- Career opportunities
Company DescriptionAs a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.
Company Description
As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.