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Front Desk Associate

Hope Veterinary Group Llc
locationStamford, CT, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job DescriptionJob Summary
Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

Responsibilities

  • Greet owners as they arrive
  • Check-in animal patients for their appointments
  • Collect and confirm pet and owner information
  • Answer phones
  • Schedule, confirm, and cancel appointments
  • Process payments
  • Cleaning
  • Other administrative duties, as assigned

Qualifications

  • Excellent customer service skills
  • Effective communication with clients and coworkers
  • Comfortable working with a variety of animals
  • Proficient in Microsoft Office, scheduling software, and other technology
  • At least 1 year experience at a veterinary practice required
  • Evet a plus


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