Job Description
Job DescriptionAbout the Role We are actively seeking a skilled Coupa Administrator Contractor to support and enhance an organization’s newly implemented Coupa platform. In this high-impact role, the chosen candidate will act as the primary Coupa configuration expert, championing system administration, post-go-live stabilization, and ongoing optimization efforts. This project offers an excellent opportunity to collaborate closely with Procurement, Finance, and Accounts Payable (AP) teams, driving system functionality, user adoption, and sustainable knowledge sharing. As a key contributor, this role requires a blend of technical expertise and the ability to work cross-functionally. By mentoring internal team members, you’ll play an essential part in building internal capabilities and ensuring long-term operational resilience.
Key Responsibilities Act as the lead Coupa system administrator, delivering both day-to-day support and identifying opportunities for system enhancement. Support end users across departments (Procurement, Finance, AP) by resolving system-related inquiries and configuration challenges. Oversee and optimize Coupa configurations, including business rules, supplier setup, chart of accounts, custom fields, and approval chains. Manage user onboarding activities such as access provisioning, permissioning, and targeted training. Monitor and maintain data quality, including supplier records, accounting structures, and catalog information; implement improvements where necessary. Execute system change requests, including requirement gathering, testing, validation, and rollout. Prepare and maintain documentation for processes, system configurations, and best practices. Assist with reporting and analytics by leveraging Coupa dashboards or creating data extracts. Provide mentoring opportunities and knowledge transfer to internal staff to enhance Coupa configuration awareness and empower future system ownership.Qualifications & Experience At least 6 years of experience as a Coupa Administrator or related configuration role. Demonstrated proficiency in Coupa modules, especially Procure-to-Order (P2O). Hands-on experience with system configuration, approval workflows, user roles, and determining key integration points. A proven track record of supporting Coupa implementations post-go-live or during the hypercare stage. Strong capabilities in problem-solving, documentation, and cross-functional collaboration. Comfortable training non-technical stakeholders and leading knowledge-sharing sessions.
Preferred Qualifications Practical understanding of Coupa-ERP integrations, notably with Workday. Experience in change management, process documentation, or delivering internal training. Possession of Coupa certifications (e.g., Coupa Admin or Coupa Certified detail oriented) is a plus.