Job Description
Job DescriptionSummary
Brandywine Realty Trust, a premier full service publicly traded (NYSE: BDN) real estate company with operations nationwide, has an immediate opening for a part-time Leasing Agent, Residential/Multifamily. This key role is responsible for driving occupancy, delivering outstanding customer service, and serving as a primary point of contact for prospective and current residents. The ideal candidate brings a sales-driven mindset, a professional demeanor, and a strong passion for real estate and resident satisfaction. This individual will also be responsible for assisting with the day-to-day operations of the property to ensure customer satisfaction, fiscal stability, and good physical condition. This shift is primarily on Saturdays and Sundays, with the possibility of occasional weekday hours.
Responsibilities
Primary Responsibilities:
- Serve as the first point of contact for prospective residents—providing tours, answering inquiries, and showcasing available units and community features.
- Effectively close leasing opportunities using proven sales techniques and strong follow-up practices.
- Build and maintain a pipeline of leads through prospecting, networking, and leveraging social media and referral sources.
- Conduct property tours of models and available units, highlighting community amenities and benefits to prospects.
- Maintain accurate and timely records of apartment availability, pricing, specials and market comps.
- Handle all aspects of the leasing process including qualifying prospects, preparing and executing lease documents, collecting deposits, and managing move-ins.
- Engage in resident communications, negotiations, and other efforts to facilitate strong renewal leasing and resident retention.
- Respond to phone, email, and online inquiries with speed and professionalism.
- Ensure accurate listing of apartment inventory on various marketing platforms and update daily.
- Collaborate with the team to monitor competitive properties and assist with market analysis and reporting.
- Provide feedback to management on leasing trends, resident preferences, and operation improvement opportunities.
- Provide administrative support including data entry, file management, and report preparation.
- Participate in on-and off-site marketing events and resident engagement initiatives.
- Facilitate prospect and resident engagement events at the property.
- Assist to address and resolve resident concerns promptly and professionally, fostering positive relationships and resident retention.
Additional Responsibilities:
- Assist with various property management tasks as needed.
- Assist with inventory management and unit turnover process as needed.
- Assist with other marketing efforts both in person and online/other forms of media.
Qualifications
- Minimum of 2 years of sales or leasing experience, preferably in multifamily housing or hospitality.
- Experience with luxury multifamily rentals is preferred.
- Experience with student housing rentals is a plus.
- Comfortable use of property management and leasing software (Entrata Experience a plus).
- Proficiency in Microsoft Office Products including Outlook, Word, Excel, and PowerPoint.
- Valid driver’s license and current automobile insurance is preferred.
- Knowledge of and adherence to all federal, state and local laws
Competencies
- Strong administrative skills with high attention to detail and accuracy.
- Excellent problem-solving skills.
- Strong written and verbal communication skills.
- Strong closing ability and ability to implement varying sales techniques
- Positive, outgoing, customer service orientation is a must.
- Polished, professional appearance adhering to professional dress code.
- Flexibility to work weekends, holidays, and a varied full-time schedule as needed.
- Individuals should be flexible and self-motivated and have the capacity to take on additional responsibilities as needed.
Physical Requirements – Per OSHA
- This position may require specific abilities including reading a computer at close vision and depth perception.
- May be required to sit and/or stand for long periods.
- Some travel may be required to other locations.
Brandywine Realty Trust is an Equal Opportunity Employer (EOE). Qualified applications will receive consideration for employment without regard to race, religion, sex, color, age, physical or mental disability, national origin, marital status, or sexual orientation.
We are committed to maintaining a safe, healthful, and efficient environment that enhances the welfare of our employees. Use of illegal drugs and/or any substances that impair or are likely to impair an employee's ability to perform his or her job is strictly prohibited. If offered the position, we conduct full criminal and credit background checks prior to